Sales Associate (Full-Time)

Pokemon Singapore Pte. Ltd.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A global merchandise retailer is seeking energetic and friendly individuals for a customer service role at Pokémon Center Singapore. Responsibilities include greeting guests, ensuring satisfaction through excellent service, and assisting with merchandise. Candidates should have completed tertiary education and have good interpersonal skills. A full-time position with various shifts and comprehensive benefits awaits the right individual.

Benefits

Wide medical & dental coverage

Employee Discount

Transportation allowance

Public Holiday Incentive

Annual wage supplementary (13th month salary)

Qualifications

• Proficiency in English is a must; other languages are a plus.
• At least 1 year working experience in retail is advantageous.
• Entry level in Sales - Retail/General or equivalent.

Responsibilities

• Welcome and greet guests.
• Assist guests and co-workers proactively.
• Ensure high satisfaction levels through excellent service.
• Handle enquiries from guests professionally.
• Promote in-store campaigns and events.

Skills

Customer service skills

Good interpersonal skills

Positive working attitude

Ability to multitask

Education

Completed tertiary education

Tools

Jewel POS systems

Job description

Company description The Pokémon Company is a company that produces the worldwide brand Pokémon. This global phenomenon has amassed over 6.0 trillion yen in market size with an estimate of 65% overseas. Pokémon Center Singapore is the first Pokémon Center opened outside of Japan. The Singapore branch offers an array of Pokémon merchandise sold in Japan such as toys, stationeries, video games, trading card games and many more, as well as original merchandises that are exclusive to Singapore!

Job Highlights

We are looking for energetic, friendly and passionate individuals to join our team at Pokémon Center Singapore!

• First Pokémon Center outside of Japan!
• Friendly, fun and positive working environment

Job description

• To welcome and greet guests
• To be proactive in assisting guests and co-workers
• To be energetic and enthusiastic when serving guests
• To ensure high levels of satisfaction for guests through excellent service
• To handle enquiries from guests with professionalism
• To provide advice, recommendations and coordination of merchandises to guests
• To maintain store tidiness and cleanliness according to the company's standards
• To actively promote any in-store campaigns and events
• To carry out cashiering duties quickly and accurately
• To participate in all merchandising activities including, but not limited to, weekly delivery, stock maintenance, stock replenishment and visual merchandising display
• To complete other duties and obligations as assigned by the company, that is coherent with the job responsibilities.

Requirements

• Candidates must have at least completed their tertiary education in any field.
• To communicate with the guests, proficiency in English is a must. Proficiency in other languages will be advantageous.
• At least 1 Year(s) of working experience in a retail or travel retail environment will be advantageous.
• Preferably Entry Level specialized in Sales - Retail/General or equivalent.
• Able to work retail shift hours as allocated by manager (9am to 6pm, 12pm to 9pm, 1pm to 10pm, 2pm to 11pm)
• Good interpersonal skills
• Have a positive working attitude
• Is a team player
• Is a self-motivated worker and able to work independently
• Able to multitask and handle high guest volume
• Experience in using Jewel POS systems will be advantageous

Working Schedule

• 8-hours shift work (Morning - 9am to 6pm, Mid - 12pm to 9pm, 1pm to 10pm, Afternoon - 2pm to 11pm)
• Able to work on Public Holidays and weekends
• Full Time working hours: Average 5 to 6 days per week (Average 40 hours per week)

Full Time benefits

• Wide medical & dental coverage
• Employee Discount
• Includes transportation allowance
• Public Holiday Incentive
• Annual Wage Supplementary (AWS / 13th month salary)