Sales Associate

Van Cleef & Arpels; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A luxury retail brand in Singapore is looking for a talented individual to join their boutique team as an ambassador. This role involves driving business, presenting the brand's identity and creations, and ensuring exceptional client experiences. The ideal candidate will possess strong communication skills, attention to detail, and experience in luxury retail or hospitality. The company emphasizes career development and offers comprehensive training upon joining.

Qualifications

• Experience in luxury retail or hospitality.
• Mastery of English; knowledge of Asian languages is a plus.

Responsibilities

• Drive business by recruiting clients and achieving sales objectives.
• Present our creations and history to clients.
• Personalize client relationships and anticipate their needs.
• Assist visitors with requests and after-sales services.
• Contribute to the boutique team spirit.
• Master in-store tools and follow commercial policies.

Skills

Strong communication skills

Interpersonal skills

Persuasiveness

Attention to detail

Enthusiasm

Job description

Are you a good match?

You have a proven experience in luxury retail or hospitality. You are detailed oriented, enthusiastic, confident, curious, reliable and looking for a team adventure. You have strong communication and interpersonal skills with the ability to be persuasive and engaging while offering an amazing client experience. You master English, and other Asian language(s) would be a plus.

What are we expecting from you?

Role

Reporting to the Boutique Manager, you will be an ambassador of Van Cleef & Arpels identity and expertise, welcoming and serving all the visitors and clients that are entering the boutique. As part of the Boutique team your role will be to:

• Drive business – recruiting clients, developing their loyalty and achieving sales objectives;
• Grow our client’s expertise – presenting our universe, history, creations and sources of inspirations;
• Offer an outstanding experience – personalizing client relationship, anticipating client’s needs;
• Serve all our visitors – answering to all client’s requests, after sales services and care advices;
• Contribute to a positive team spirit – actively participating in the day-to-day boutique life;
• Develop operational excellence – mastering in-store tools, following commercial policies and procedures.

More than a role…. We recruit for a career!

By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.

Upon your arrival, you will be immersed into our enchanting world with trainings on our history, know-how and creations.

The recruitment process

Send your application online. If your profile matches our search, you will be contacted by our HR team for an interview. Along the recruitment process you will meet the Human Resources Business Partner SEA, the Area Retail Manager SEA and the Boutique Manager.

Otherwise, you will receive an email to inform you that your application has not been successful.