Sales Associate

By Invite Only Jewellery; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A retail jewellery store in Singapore is seeking a fun and responsible individual to join our team. You will be pivotal in ensuring exceptional customer service and driving sales. Responsibilities include greeting customers, assisting with styling, processing sales transactions, and maintaining the sales floor. Ideal candidates have a friendly personality and experience in customer service. This role is perfect for those passionate about creating a positive shopping experience.

Qualifications

• Must have a friendly and outgoing personality.
• Experience in retail or a customer service role is preferred.
• Ability to work effectively within a team.

Responsibilities

• Greet and welcome customers, creating a friendly atmosphere.
• Assist customers in styling and product selection.
• Process sales transactions accurately.
• Support after sales service including returns and exchanges.
• Maintain a clean and organized sales floor.

Skills

Customer service excellence

Sales skills

Team leadership

Ability to work in a retail environment

Job description

At By Invite Only, we strive to give our customers the freedom to express their identity and style with the peace of mind that our pieces are safe for the skin.

We’re looking for a fun, outgoing and responsible individual to join our team! We put priority in giving our customers an enjoyable shopping experience and if you take pride in being helpful and delivering above customer service, we’d love for you to apply.

You will play a pivotal role in ensuring exceptional customer service and driving sales within our retail environment. You will be responsible for assisting customers, providing product information, and completing sales transactions. Your enthusiastic and friendly approach will contribute to creating a positive shopping experience for our customers.

This position is going to be based at our retail stores islandwide.

What you’ll do:

• Greet and welcome customers as they enter the stores, creating a friendly and inviting atmosphere
• Assist to style customers in our latest pieces and provide recommendations based on their needs
• Maintain a comprehensive understanding of our product range
• Process sales transaction with a high level of accuracy
• Assist with after sales service such as returns or exchanges
• Monitor inventory levels and communicate with Operations Team to replenish stocks when necessary
• Maintain a clean and organised sales floor, including restocking merchandise, tidying shelves, and arranging displays
• Process online order collections when required
• Lead and guide team members and train them for success
• Support any duties or responsibilities assigned