Sales Associate

GINLEE Studio; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A fashion studio in Singapore is seeking a Sales Associate to enhance customer experience in-store and online. The role includes achieving sales targets, managing inventory, and supporting marketing. Passion for customer service and an interest in fashion are essential. Candidates should be friendly, proactive, and organized, with basic digital skills for handling sales systems.

Qualifications

• Passion for customer service and the clothing industry.
• Well-groomed, friendly, and outgoing.
• Proactive and organized.

Responsibilities

• Achieve sales revenue from both offline and online stores.
• Handle order fulfillment, product packaging, and delivery.
• Support marketing campaigns and maintain visual merchandising.

Skills

Customer service orientation

Sales techniques

Analytical skills

Digital literacy

Tools

MS Excel

POS system

Job description

Here at GINLEE Studio, we're all about Making Fashion Matters.

We are looking for a Sales Associate to join our expanding team. As an ambassador and the first point-of-contact in store, you are responsible for providing excellent customer service to our customers. This involves everything from selling merchandise in all sales channels, handling payments, managing stock and delivery to engaging customers and making sure that the merchandises are attractively displayed.

For those curious individuals, we are happy to train you for the art of pleating. We are looking for an individual who is passionate about firstly about customer service, and on top of that is passionate about making things, let it be sewing, folding origami or any kind of handiwork!

SALES ASSOCIATE

Job scope

• Achieve sales revenue (from offline and online stores).
• Handle order fulfilment process from physical and e-commerce store: product packaging, delivery, and operational excellence.
• Support marketing to deliver sales and promotion campaigns, and visual merchandising plans.
• Maintain an inviting store front to attract shoppers and turn them into buyers.
• Maintenance of the stock level of all the Retail and MAKE products.
• Contribute to the growth of the business by supporting plans relating to driving seamless customer experience and care across channels.

Customer experience management

Delivery management

Inventory control

Resource management

Analytical and problem solving

Digital literacy – MS Excel, online store system, inventory system, POS, etc

Other Qualities

• Learner mindset to continuously improve on your performance and personal development.
• Service orientation and results driven to promote sales
• Well groomed, friendly, outgoing personalities
• Passion for people and the clothing industry
• Takes initiative and are proactive, and organised
• Flexible and manage your time against your schedule.
• Embrace GINLEE’s values – Creative, Authentic, Thoughtfulness

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