Sales Associate

Kenzo; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A luxury fashion brand in Singapore is seeking a Sales Associate to enhance the customer shopping experience through exceptional service and support of store operations. Candidates should have at least 1 year of retail sales experience, preferably in luxury fashion. Strong communication and relationship-building skills are essential. The role includes meeting sales targets, maintaining inventory, and ensuring visual display standards. A passion for fashion and a good understanding of luxury market practices are key to success in this position.

Qualifications

• Minimum 1 year of retail sales experience.
• Experience in Ready-to-Wear (RTW) and luxury fashion is a plus.
• Good understanding of luxury market practices.

Responsibilities

• Meet and exceed individual and store sales targets.
• Provide exceptional customer care and build lasting client relationships.
• Assist in merchandise inventory and maintain visual standards.
• Ensure store security and loss prevention.

Skills

Customer service skills

Sales skills

Team player

Communication skills

Relationship building

Job description

Position

The Sales Associate’s role is to create a good customer shopping experience by providing exceptional customer service. In addition, he/she has to be a good team player by supporting the retail team in store operation matters and whenever necessary.

Key Responsibilities

Meet/Exceed individual and store sales targets

• Achieve all KPIs and CRM requirements
• Focus on cross, up-selling and have strong “matchmaking” skills for all product categories

Provide exceptional customer care

• Drive local clients network growth
• Recruit and convert prospect clients
• Build lasting relationships with clients by bonding with them, understanding their desires and providing advice
• Maintain client books to retain actual clients agrícola detect new potential clients
• Keep in contact with clients to arrange appointments/share collection information/product arrivals to grow loyalty

Good team management

• Maintain an open, positive and constructive communication with team members

Provide support in merchandise inventory

• Keep track of physical inventory of merchandise and inform Store Manager about product replenishment
• Assist with refilling, unpacking, packing and sorting of stocks

Provide support in visual display of merchandise

• Maintain visual standards under the direction of VM department

Lead/Provide support in store projects/back office procedures

• Proficient and accurate use of POS
• Participate in all inventory, cycle counts and goods receptions
• Ensure store functional maintenance
• Respect stockroom guidelines

Be vigilant about store security and loss prevention

• Prevent, minimize and reduce risk of stock loss or theft occurrence atAWay all times

Requirements

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• Minimum 1 year of retail sales experience will be an added advantage
• Ready-to-Wear (RTW) and/or luxury fashion experience will be an added advantage
• Good understanding of luxury market and practices
• Good communications and interpersonal skills
• Good team player
• Motivated and driven
• Good customer service and selling skills
• Good in mix and match on Ready-to-Wear (RTW)
• Good flair of fashion sense

KENZO MAISON

Kenzo has been infusing positive energy and contagious freedom for half a century by boldly proclaiming a polychrome, daring and borderless fashion that celebrates nature and cultural diversity. Founded in Paris in 1970 by Kenzo Takada, who opened his first boutique in Galerie Vivienne in Paris, the House continues to cultivate and reinterpret codes that make it unique with dynamic modernity: a mix of prints and harmony of refined colors and an exuberant and sophisticated creativity imbued with optimism and impertinence.

In September 2021 Kenzo embarked on a new chapter in its history with the naming of Nigo as the House’s new Artistic Director.