Sales Associate

Crocs Vietnam; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A renowned retail company in Singapore is seeking a Sales Associate to deliver exceptional customer experiences. Responsibilities include providing outstanding service, supporting retail operations, and contributing to a collaborative team environment. Ideal candidates should have 1-2 years of retail experience and be 16 years or older. Basic computer skills and a desire to thrive in a fast-paced environment are essential.

Qualifications

• Must be 16 years or older.
• Minimum 1-2 years of working experience, preferably in retail.
• Fluent in English; proficiency in other languages is advantageous.

Responsibilities

• Deliver outstanding service using our C.H.A.R.M. service model.
• Support daily execution of retail operations.
• Collaborate with Store Management to improve key performance indicators.

Skills

Customer service

Team collaboration

Retail operations

Sales techniques

Basic computer proficiency

Education

O Level or above

Tools

Microsoft Word

Microsoft Excel

Retail Point of Sale system

Job description

Location: Singapore, Singapore, SG, 608549. Time in Office: Onsite.

Overview

As a Sales Associate you will have the opportunity to deliver exceptional experiences and provide world class service to our valued consumers every day. From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the industry’s finest teammates and partners.

What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring To The Table

• Must be 16 years or older
• Possess at least O Level or above
• Minimum 1 to 2 years of working experience, preferably in retail.
• Fluent in English, proficiency of other language(s) will be an advantage
• Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays.
• Basic computer proficiency in Microsoft Word, Excel and Email and able to operate retail Point of Sale system
• Desire to succeed in a high growth, fast-paced retail environment