SALES ASSISTANT MANAGER

TEA HOUSE A2Z PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading retail organization in Singapore is seeking a proactive Sales Assistant Manager to support the Sales Manager. This role involves driving sales performance, managing daily operations, and ensuring exceptional customer service. Candidates should have a degree in Business Administration, 3-5 years of experience in sales management, and strong leadership skills. Join us for a collaborative environment with a comprehensive benefits package and opportunities for career advancement.

Benefits

Comprehensive benefits package

Opportunity for career advancement

Dynamic work environment

Qualifications

• At least 3-5 years of experience in sales or retail management.
• Proven ability to meet sales targets and deliver results.
• Knowledge of local market trends and customer preferences.

Responsibilities

• Assist in developing and implementing sales strategies.
• Monitor sales team performance and provide guidance.
• Ensure high levels of customer satisfaction by resolving issues promptly.

Skills

Sales Performance Management

Customer Relationship Management

Data Analysis

Leadership

Interpersonal Skills

Problem-Solving

Education

Bachelor’s degree in Business Administration, Marketing, or related field

Tools

Microsoft Office Suite (Excel, Word, PowerPoint)

CRM systems

Job description

Job Overview

We are looking for a proactive and motivated Sales Assistant Manager to support the Sales Manager in driving sales performance and managing daily operations. The ideal candidate will work closely with the sales team to ensure targets are met, processes are optimized, and customers receive exceptional service. This role offers an exciting opportunity to contribute to business growth while developing leadership and management skills.

Key Responsibilities

• Sales Support & Performance Management: Assist in developing and implementing sales strategies to achieve company goals.
• Monitor sales team performance and provide guidance to ensure targets are met.
• Conduct sales data analysis and prepare reports for management review.
• Identify new business opportunities and recommend strategies for growth.

Team Coordination & Development

• Support in recruiting, training, and mentoring sales staff.
• Coordinate team schedules, assignments, and performance reviews.
• Facilitate team meetings to share updates, address challenges, and celebrate achievements.
• Act as a point of contact between the sales team and senior management.

Customer Relationship Management

• Ensure high levels of customer satisfaction by resolving issues promptly.
• Build and maintain strong relationships with key clients and stakeholders.
• Gather customer feedback to identify areas for improvement and innovation.

Operational Support

• Assist in overseeing day-to-day sales operations across multiple locations.
• Collaborate with inventory teams to ensure product availability and accuracy.
• Monitor compliance with company policies, processes, and regulatory requirements.
• Support in organizing marketing campaigns and promotional events to boost sales.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• At least 3-5 years of experience in sales or retail management.
• Proven ability to meet sales targets and deliver results.
• Strong leadership and interpersonal skills to manage and inspire teams.
• Proficiency in computer applications, including:
• Microsoft Office Suite (Excel, Word, PowerPoint).
• CRM systems and sales analytics software.
• Familiarity with POS systems and inventory management software is a plus.
• Excellent communication skills to liaise with customers, teams, and stakeholders.
• Analytical and problem-solving skills to address operational and sales challenges.
• Knowledge of local market trends and customer preferences.
• Multilingual proficiency is an added advantage.

Why Join Us?

• Opportunity to develop leadership and management skills.
• Collaborative and dynamic work environment that values teamwork and innovation.
• Comprehensive benefits package, including [list benefits like medical insurance, performance bonuses, etc.].
• Be part of a growing organization with a clear path for career advancement.