Sales Assistant

AROM W PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prominent retail company based in Singapore is seeking passionate individuals for a retail position. The role involves delivering exceptional customer service, assisting clients with styling advice, and maintaining boutique standards. Ideal candidates should have retail experience, excellent communication skills, and a strong sense of responsibility. Proficiency in English is essential, and knowledge of Mandarin is a plus. This position offers a combination of a basic salary and commission.

Benefits

Basic + Commission

Work location: Central Orchard

Qualifications

• Minimum of 1 – 2 years of retail experience.
• Strong communication and interpersonal skills.
• Knowledge of sales techniques and strategies.

Responsibilities

• Deliver exceptional customer service to every walk-in and returning client.
• Assist customers with styling advice and product recommendations.
• Maintain the boutique's cleanliness, organization, and visual standards.

Skills

Retail experience

Communication skills

Ability to adapt and multi-task

Job description

Company Description

At Arom W, we are committed to providing an enjoyable, risk‑free shopping experience. Empathizing with our customers’ concerns, we provide a 100% guarantee of authenticity on everything we sell. To combat counterfeits and protect our customer investment, our team of brand experts meticulously inspects each item by hand. We only sell pieces we would proudly wear ourselves, to make customer complete order with confidence.

Skills & Experience

• Minimum of 1 – 2 years of retail experience
• Ability to adapt and multi-task in a fast-changing, retail environment
• Strong communication skills, both written and verbal

Key Responsibilities

• Deliver exceptional customer service to every walk‑in and returning client.
• Understand the basic knowledge of luxury designer brands (e.g., Chanel, Louis Vuitton, Hermès).
• Assist customers with styling advice and product recommendations to drive sales to achieve sales target.
• Maintain the boutique's cleanliness, organization, and visual standards.
• Handle point‑of‑sale transactions accurately and efficiently.
• Tag and display new arrivals while supporting stock intake and inventory checks.
• Build relationships with clients through follow‑up and tailored service.
• Stay updated on current luxury fashion trends and resale value.

Qualifications

• Excellent communication and interpersonal skills
• Sales experience and customer service skills
• Strong sense of responsibility and willing to learn luxury brand knowledge
• Ability to work in a fast‑paced environment and meet targets
• Knowledge of sales techniques and strategies
• Team player and ability to work independently
• Fluency in English is a MUST and Mandarin is a plus

Benefits

• Basic + Commission
• Work location: Central Orchard