Sales Assistant

Goldwood Pte. Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A retail company in Singapore is seeking customer service associates to assist customers with product inquiries, perform cashiering functions, and ensure store cleanliness. Candidates should have GCE ‘N’ / ‘O’ Levels or equivalent, good communication skills, and be able to work in a fast-paced environment. Prior retail experience is a plus but not required as training will be provided.

Qualifications

• Prior retail or customer service experience preferred but training is provided.
• Comfortable working in a fast-paced retail and tourist-centric environment.
• Ability to stand for long hours and carry out light physical duties.

Responsibilities

• Greet and assist customers with product inquiries and recommendations.
• Provide excellent customer service to both local and international shoppers.
• Perform cashiering functions including payment processing, refunds, and exchanges.
• Ensure merchandise is well-stocked and visually appealing.
• Assist with inventory management and stock-take activities.
• Maintain store cleanliness and housekeeping standards.
• Support store opening and closing procedures.
• Handle customer feedback and elevate concerns when needed.

Skills

Good communication skills

Positive attitude

Ability to work in a fast-paced environment

Education

GCE ‘N’ / ‘O’ Levels or equivalent

Job description

Key Responsibilities

• Greet and assist customers with product inquiries and recommendations
• Provide excellent customer service to both local and international shoppers
• Perform cashiering functions including payment processing, refunds, and exchanges
• Ensure merchandise is well-stocked, organized, and visually appealing
• Assist with inventory management: receiving goods, tagging, replenishing stock, stock-take activities
• Maintain store cleanliness and housekeeping standards at all times
• Support store opening and closing procedures
• Handle customer feedback and elevate concerns when needed
• Assist in promotional activities and events when required

Requirements

• GCE ‘N’ / ‘O’ Levels or equivalent
• Prior retail or customer service experience preferred but not required (training provided)
• Good communication skills and a positive attitude
• Comfortable working in a fast-paced retail and tourist-centric environment
• Ability to stand for long hours and carry out light physical duties
• Able to work rotating shifts, weekends, and public holidays