Sales and Operations Senior Executive / Manager

KHAI KONG INDUSTRIAL (S) PTE LTD; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A leading salon and massage furniture company in Singapore is seeking a proactive Sales & Operations Senior Executive/Manager. The ideal candidate will drive sales performance, manage customer inquiries, and oversee daily operations. A diploma or degree in business is preferred, along with 3-5 years of sales or operations experience. Strong communication and organizational skills are essential for success in this role.

Qualifications

• At least 3 years of sales experience or 3-5 years in sales or operations.
• Experience in the beauty or furniture industry is a plus.
• Responsible and able to work independently.

Responsibilities

• Drive sales performance.
• Manage customer inquiries and follow-ups.
• Coordinate order processing and deliveries.

Skills

Strong communication skills

Sales negotiation

Customer service

Organizational skills

Multitasking

Education

Diploma/Degree in Business or related field

Tools

Microsoft Office

Business Whatsapp

Job description

Job Summary

We are looking for a proactive Sales & Operations Senior Executive/Manager to lead sales growth and oversee daily operations for our salon and massage furniture business. This role involves managing customers, coordinating production, coordinating logistics, and ensuring smooth end-to-end service.

Key Responsibilities

• Drive sales performance
• Manage customer inquiries, product demos, quotations, and follow-ups
• Build strong relationships with salons, spas, and distributors
• Coordinate order processing, payments, deliveries, and after-sales support
• Manage online sales channels (Google, social platforms, marketplace listings)
• Monitor inventory and work closely with production, warehouse and logistics personnels
• Provide customer service and follow-up
• Suggest sales improvements
• May be asked to perform ad-hoc admin duties

Requirements

• Diploma/Degree in Business or related field (preferred), other discipline with at least 3 years sales experience can be considered
• 3–5 years experience in sales or operations (beauty/furniture industry a plus)
• Strong communication, negotiation, and customer service skills
• Good organizational skills and ability to multitask
• Proficient in Microsoft Office, Outlook email writing, Business Whatsapp
• Responsible, hands-on, and able to work independently