Sales and Operations Officer

OAKDENE MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading facility services provider in Singapore is looking for a dynamic Sales & Operations Officer. This role involves driving business growth through client acquisition and managing on-site staff effectively. The ideal candidate will have 2–3 years of sales or operations experience, excellent communication skills, and the ability to multitask in a fast-paced environment. Knowledge in the cleaning sector is preferred. Competitive salary and opportunities for growth are offered.

Qualifications

• Minimum 2–3 years’ experience in sales, operations, or account management.
• Strong communication and negotiation skills.
• Ability to manage multiple tasks effectively in a fast-paced environment.

Responsibilities

• Identify and secure new business opportunities in cleaning and facility services.
• Build and maintain strong client relationships.
• Coordinate daily cleaning operations to ensure excellent service.

Skills

Sales skills

Client relationship management

Problem-solving abilities

Organizational skills

Communication skills

Tools

MS Office

Job description

Overview

We are seeking a dynamic and results-driven Sales & Operations Officer to manage diverse tasks, from client acquisition to on-site staff management. This role involves driving business growth through sales and ensuring efficient and quality service to meet client expectations.

Key Responsibilities

Sales & Business Development

• Identify and secure new business opportunities in the cleaning and facility services sector.
• Build and maintain strong relationships with new and existing clients.
• Prepare proposals, quotations, and service agreements.
• Monitor sales pipelines and provide weekly performance updates.

Operations Management

• Coordinate daily cleaning operations to ensure efficiency and excellent service delivery.
• Manage staff schedules, assignments, and deployment across sites.
• Conduct site inspections and ensure compliance with service standards.
• Support recruitment, onboarding, and training of cleaning personnel.
• Handle customer feedback, service issues, and incident reports professionally.

Qualifications

• Minimum 2–3 years’ experience in sales, operations, or account management (cleaning/facility services experience is an advantage).
• Strong communication, negotiation, and client-handling skills.
• Good organizational and problem-solving abilities.
• Ability to manage multiple tasks in a fast-paced environment.
• Proficiency in MS Office or relevant software tools.
• Driver’s license is an advantage (if site visits are required).

For interested applicants, please include the following details in your resume and submit it in PDF format:

• Current Salary
• Expected Salary
• Notice Period