SALES AND MARKETING EXECUTIVE

TREEMOON PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A growing sales and marketing firm in Singapore is seeking a Sales and Marketing Executive responsible for developing sales strategies, managing client relationships, and optimizing online presence. The ideal candidate should have proven sales experience in the hospitality sector, strong communication skills, and proficiency in tools like Microsoft Office and Xero. This role offers the opportunity to work in a dynamic environment and contribute to the company's marketing goals.

Qualifications

• Proven track record in sales and marketing within the hospitality or serviced apartment industry.
• Ability to prioritize workload in a fast-paced environment.
• Familiarity with market research and reporting techniques.

Responsibilities

• Develop and implement effective sales and marketing strategies.
• Increase market share and maximize profitability.
• Build and maintain strong business relationships with clients.

Skills

Strong communication skills

Interpersonal skills

Negotiation skills

Ability to multitask

Data analysis

Tools

Microsoft Office Suite

Little Hotelier

Xero

Job description

SALES & MARKETING EXECUTIVE (EXCLUDING FOOD & BEVERAGE SERVICES)

Job Description & Requirements

Job Title

Sales and Marketing Executive

Work Hours

Monday to Friday: 9.30am to 6.30pm
1 hour lunch break

Saturday: 12pm to 4pm

Responsibilities

• Develop and implement effective sales and marketing strategies to retain existing clients and attract new corporate and individual customers.
• Increase market share and maximize profitability in alignment with the company’s overall strategic goals.
• Coordinate property viewings with current tenants and potential clients; professionally present and showcase property features.
• Prepare sales documents such as quotations, service agreements, and invoices for review by the Head of Department (HOD) prior to sending to clients.
• Ensure timely payment follow-ups and maintain accurate sales records.
• Manage the check-in and check-out process in coordination with other relevant departments to ensure a seamless guest experience.
• Handle client feedback and complaints professionally, working closely with supervisors to resolve issues promptly and maintain high levels of customer satisfaction.
• Build and maintain strong business relationships with existing and future clients to secure ongoing and future collaborations.
• Monitor market trends and competitor activities to identify new opportunities and improve business strategies.
• Manage and update social media platforms, OTA listings, and digital marketing content to maintain strong online visibility and engagement.
• Monitor room inventory, pricing strategies, and booking performance on Little Hotelier to optimize occupancy and revenue.
• Provide support during operational peak periods or emergencies, which may require extended working hours.

Requirements

• Strong communication, interpersonal, and negotiation skills.
• Proven track record in sales and marketing within the hospitality or serviced apartment industry.
• Ability to multitask and prioritize workload efficiently in a fast-paced environment.
• Familiarity with market research, data analysis, and reporting techniques.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience using Little Hotelier for reservations and inventory management.
• Proficient in Xero for invoicing and payment tracking.
• Knowledge of digital marketing tools and basic design editing software is an added advantage.