We are Local Enginering Company, fully owned by a Singapore Listed Company focusing on Vacuum Engineering Solution. We are looking for a Sales Administrator / Coordinator to join us. We are located in the North.
Overview
We are a Local Enginering Company focused on vacuum engineering solutions and are seeking a Sales Administrator / Coordinator to support the sales team.
Responsibilities
- Administrative Support: Provide general administrative support to the sales team, such as preparing documents, quotations, tender proposals, managing communications, and assisting with special projects.
- Customer Communication: Serve as a point of contact for customers, answering questions, resolving issues, and providing after-sales support via phone, email, or in person.
- Database Management: Maintain and update customer and sales records in the company database to ensure information is accurate and accessible.
- Sales Reporting: Compile and maintain monthly or quarterly sales reports to provide management with insights into sales trends and performance.
- Order Management: Receive, process, and verify customer orders, including payment and personal details, to ensure accuracy.
- Invoicing: Issue and track sales transaction invoices for customers and process payments.
Skills and Qualifications
- Organizational Skills: Strong ability to organize tasks, manage paperwork, and maintain accurate records.
- Communication Skills: Excellent verbal and written communication skills for interacting with customers and colleagues.
- Technical Proficiency: Ability to use computer systems for data entry, Microsoft software, and sales reporting.
- Attention to Detail: Meticulousness in checking order accuracy, verifying details, and managing financial transactions.
- Customer Service Focus: A proactive approach to customer service, handling requests, and ensuring a positive customer experience.
- Education: A high NITEC in Business Management or Diploma in Marketing as minimum requirement.