Sales and Marketing Associate (Retail) | Up to $2.4K + Commission | 5 Days | Geylang - 0310

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR advisory firm in Singapore is seeking a Retail Sales and Marketing Executive to enhance customer engagement and drive sales in the jewelry sector. You will be responsible for promoting products, managing social media content, and ensuring effective inventory management. The ideal candidate has a relevant diploma and experience in customer service or digital marketing. Competitive salary and commission structure based on performance included.

Qualifications

• Minimum 1-2 years of customer service and/or digital marketing experience, preferably in retail or jewelry.
• Ability to work weekends and public holidays.

Responsibilities

• Promote Jewellery products to customers and online users.
• Respond to customer inquiries via multiple channels.
• Achieve monthly sales targets.
• Conduct daily stock counts and manage inventory levels.
• Create content for social media platforms.

Skills

Customer service experience

Digital marketing experience

Knowledge of Adobe Creative Suite

Familiarity with e-commerce processes

Creativity and social media knowledge

Education

Diploma, Advanced Diploma, or Bachelor's Degree in Marketing

Tools

Adobe Photoshop

Capcut

Job description

Retail Sales and Marketing Executive

• Work Location: Geylang (Near Paya Lebar MRT Station)
• Working Day: Work 5 days per week (1 weekday the shop is closed, 1 off day depending on the duty roster, on a weekday)
• Working Hours: 10am - 7.30pm
• Basic Salary: $ 2200 - $ 2400 + Commission, up to $ 3000 (Commission is based on team performance)
• Diploma, Advanced Diploma, or Bachelor’s Degree in Marketing, Communications, Media, or a related field
• 1 - 2 years of customer service and / or digital marketing experience; retail or jewelry experience is an advantage
• Knowledge of Adobe Creative Suite (e.g., Photoshop, photography, videography, and video editing tools)
• Familiarity with e-commerce processes and platforms is advantageous
• Creative and up-to-date with social media trends, especially in the gold and Jewellery Industry
• Ability to work weekends and public holidays

Interested applicants can also send your resume to ([e-mail]) and allow our consultant to match you with our clients. No Charges will be incurred by Candidates for any service rendered.

WA ME 9735 4019 for more Sale and Marketing role

Job Responsibilities

A) Sales & Customer Engagement

• Prospect and promote Jewellery products and services to walk-in customers and online platform users
• Respond promptly to customer inquiries through various channels (e.g., FB Messenger, Instagram, WhatsApp, Emails, Inbound calls)
• Attend to customers’ queries in-store and online
• To achieve monthly sales targets
• Provide after-sales service by following up with customers, soliciting feedback, and offering promotional codes
• Handle complaints and feedback professionally and competently

B) Inventory & Operations Management

• Conduct daily stock counts and manage accurate inventory levels
• Support merchandise transfer, stock take, and inventory counts
• Assist in scheduling jewelry repairs and ensuring smooth fulfillment processes

C) Marketing & Content Creation

• Work closely with the marketing team to develop creative campaigns and strategies to boost sales revenue, both in-store and digitally
• Create engaging content for social media platforms, including photography, videography, and video editing using tools like Capcut
• Stay updated with social media trends, platform updates, and algorithm changes to optimize engagement strategies
• Monitor and analyze social media / digital analytics to recommend new strategies for improved performance

D) Team Collaboration

• Collaborate with the operations team to ensure seamless execution of campaigns and promotions
• Contribute creative input during brainstorming sessions and provide support in planning and executing marketing shoots
• Build interdepartmental relationships to enhance efficiency and achieve positive outcomes

POH LI WEN REG NO: R25136683

THE SUPREMEHR ADVISORY PTE LTD EA NO: 14C7279