Sales and Marketing Associate (Retail) | up to $2.4k + Commission | 5 Days | Geylang - 0310

The Supreme HR Advisory; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR advisory firm in Singapore is looking for a Retail Sales and Marketing Executive. You will be responsible for promoting jewellery products, engaging with customers both in-store and online, and creating social media content. Candidates should have a degree in a relevant field and experience in customer service or digital marketing. A creative mindset and familiarity with Adobe Creative Suite are essential. This role offers a salary of $2200 - $2400 plus commission, up to $3000.

Qualifications

• 1-2 years of customer service and/or digital marketing experience.
• Retail or jewelry experience is an advantage.
• Ability to work on weekends and public holidays.

Responsibilities

• Promote jewellery products and services to customers.
• Respond to customer inquiries promptly through various channels.
• Achieve monthly sales targets.
• Manage accurate inventory levels.
• Create engaging content for social media.

Skills

Customer service

Digital marketing

Adobe Creative Suite

Social media management

E-commerce familiarity

Education

Diploma, Advanced Diploma, or Bachelor's Degree in Marketing, Communications, Media, or a related field

Tools

Photoshop

Capcut

Job description

Retail Sales and Marketing Executive

• Work Location: Geylang (Near Paya Lebar MRT Station)
• Working Day: Work 5 days per week (1 weekday the shop is closed, 1 off day depending on the duty roster, on a weekday)
• Working Hours: 10am - 7.30pm
• Basic Salary: $ 2200 - $ 2400 + Commission, up to $ 3000 ＋＋ (Commission is based on team performance)
• Diploma, Advanced Diploma, or Bachelor's Degree in Marketing, Communications, Media, or a related field
• 1 - 2 years of customer service and / or digital marketing experience; retail or jewelry experience is an advantage
• Knowledge of Adobe Creative Suite (e.g., Photoshop, photography, videography, and video editing tools)
• Familiarity with e-commerce processes and platforms is advantageous
• Creative and up-to-date with social media trends, especially in the gold and Jewellery Industry
• Ability to work weekends and public holidays

Interested applicants can also send your resume to [e-mail] and allow our consultant to match you with our clients. No Charges will be incurred by Candidates for any service rendered.

WA ME 9735 4019 for more Sale and Marketing role

Job Responsibilities

A) Sales & Customer Engagement

• Prospect and promote Jewellery products and services to walk-in customers and online platform users
• Respond promptly to customer inquiries through various channels (e.g., FB Messenger, Instagram, WhatsApp, Emails, Inbound calls)
• Attend to customers' queries in-store and online
• To achieve monthly sales targets
• Provide after-sales service by following up with customers, soliciting feedback, and offering promotional codes
• Handle complaints and feedback professionally and competently

B) Inventory & Operations Management

• Conduct daily stock counts and manage accurate inventory levels
• Support merchandise transfer, stock take, and inventory counts
• Assist in scheduling jewelry repairs and ensuring smooth fulfillment processes

C) Marketing & Content Creation

• Work closely with the marketing team to develop creative campaigns and strategies to boost sales revenue, both in-store and digitally
• Create engaging content for social media platforms, including photography, videography, and video editing using tools like Capcut
• Stay updated with social media trends, platform updates, and algorithm changes to optimize engagement strategies
• Monitor and analyze social media / digital analytics to recommend new strategies for improved performance

D) Team Collaboration

• Collaborate with the operations team to ensure seamless execution of campaigns and promotions
• Contribute creative input during brainstorming sessions and provide support in planning and executing marketing shoots
• Build interdepartmental relationships to enhance efficiency and achieve positive outcomes

POH LI WEN REG NO: R25136683

THE SUPREMEHR ADVISORY PTE LTD EA NO: 14C7279