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A leading hiring platform in Singapore is looking for a customer service representative. This role involves receiving requests for quotes, preparing invoices, and addressing customer inquiries. Candidates should have at least GCE 'N' Level and 1 year of relevant experience in customer service. Join a dynamic team to enhance customer satisfaction through effective communication and coordination!
1. Receive Request for Quote (RFQ) from customer.
2. Prepare quotes for products based on customers' requirements.
3. Prepare and generate invoices accurately and in a timely manner.
4. Attend to customers' enquiries and complaints.
5. Liaise with the production planner on delivery schedules.
6. Work closely with sales, finance, and purchasing departments to ensure seamless communication and coordination in the invoicing, quoting, and production planning process.
7. Ad‑Hoc task assigned by superior.