Sales & Administrative Executive

MANDARIN ART PRINTING PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local printing company in Singapore is looking for a customer service representative to handle inquiries and provide quotations. Ideal candidates should have strong organisational skills, patience, and ideally experience in the printing industry. Proficiency in English is required, and Mandarin is a bonus. Working hours are Monday to Friday from 8:30 AM to 6:30 PM.

Qualifications

• Comfortable working with numbers and calculating costs.
• Ability to manage multiple tasks efficiently.
• Experience in sales and administrative work.

Responsibilities

• Handle incoming customer inquiries via various channels.
• Prepare quotations using in-house templates.
• Plan and schedule deliveries.
• Communicate with teams to ensure project efficiency.
• Assist with resource planning across departments.

Skills

Strong organisational skills

Customer service skills

Independence

Accountability

Patience

Willingness to learn

Proficiency in English

Proficiency in Mandarin

Job description

Responsibilities

• Handle incoming customer inquiries for different brands (via website, email, WhatsApp, etc).
• Prepare accurate and timely quotations using our in-house calculator & templates
• Planning and scheduling of deliveries
• Communicate with customers, production, and design teams to ensure smooth and timely completion of print jobs while maximising efficiency
• Assist with resource planning and project prioritisation across different departments.
• Support other departments with ad-hoc tasks when required

Requirements

• Comfortable working with numbers, especially in calculating costs and quotations.
• Strong organisational skills and ability to manage multiple tasks.
• Comfortable handling sales, customer service, and administrative work.
• Demonstrates strong independence and accountability.
• Patient and level-headed, even with difficult customers.
• Willing to learn new skills, processes, and software.
• Proficiency in English is required.
• Proficiency in Mandarin is a bonus for dealing with mandarin-speaking clients.
• Prior experience in printing industry OR knowledge of printing materials/processes will be a strong plus

Other Information

• Working Hours: Monday to Friday 8.30AM-6.30PM
• Working Location: Bukit Batok, Singapore