Sales & Administrative Executive

GENTLE DINING PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A dining services company in Singapore is looking for a Sales & Administrative Executive. This role is crucial for providing operational support to the sales team and managing administrative tasks such as invoicing and record-keeping. The ideal candidate should possess a diploma in a related field and have strong organizational and communication skills. Proficiency in Microsoft Office and CRM software is a must. Interested applicants should contact HR at [e-mail].

Qualifications

• Previous experience in sales administration, customer service, or office administration preferred.
• Strong organizational, communication, and interpersonal skills.
• Proactive, adaptable, and able to work both independently and as part of a team.

Responsibilities

• Process sales orders via online platforms, email, and phone with accuracy.
• Ensure accuracy of orders, invoices, and client information.
• Assist sales team with customer follow-ups, inquiries, and relationship management.
• Compile sales reports, track performance metrics, and provide insights to management.

Skills

Organizational skills

Communication skills

Attention to detail

Customer-oriented mindset

Education

Diploma in Business, Sales, Marketing, Finance, or a related field

Tools

Microsoft Office

CRM software

Accounting software

Job description

Job Summary:

The Sales & Administrative Executive provides operational support to the sales team while ensuring smooth administrative and financial processes. Reporting to the CEO, the role involves managing sales orders, client communications, invoicing, record-keeping, reporting, and general administrative tasks. The ideal candidate is highly organized, detail-oriented, and proactive, capable of balancing both sales support and administrative responsibilities effectively.

Job Responsibilities

• Process sales orders via online platforms, email, and phone with accuracy.
• Ensure accuracy of orders, invoices, and client information.
• Assist sales team with customer follow-ups, inquiries, and relationship management.
• Monitor order fulfilment and delivery schedules, coordinating with relevant teams.
• Prepare and send invoices to clients and follow up on payment collections.
• Maintain and update customer databases, records, and sales documentation.
• Compile sales reports, track performance metrics, and provide insights to management and CFO.
• Support sales campaigns, promotions, and other sales-related initiatives.
• Handle general administrative duties, including correspondence, filing, and document management.
• Communicate customer feedback and issues to sales and relevant internal teams.
• Assist with ad-hoc projects and tasks as assigned by the CEO or sales management.

Job Requirements

• Diploma in Business, Sales, Marketing, Finance, or a related field.
• Previous experience in sales administration, customer service, or office administration preferred.
• Strong organizational, communication, and interpersonal skills.
• Attention to detail and ability to manage multiple tasks simultaneously.
• Proficiency in Microsoft Office, CRM, and accounting software.
• Proactive, adaptable, and able to work both independently and as part of a team.
• Customer-oriented mindset with a focus on supporting sales growth.

Interested to apply for this role, pls contact HR at [e-mail]