SALES ADMINISTRATIVE ASSISTANT

EMPLIFI PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A dynamic sales organization based in Singapore is seeking a detail-oriented Sales Admin Assistant to support the sales team. Responsibilities include customer service, order processing, stock management, and various administrative tasks. The ideal candidate should be proactive and capable of enhancing sales efficiency. Working hours are Monday to Friday, 8:30 am - 5:30 pm, with Saturday shifts until 12:30 pm.

Qualifications

• Experience in customer service or administrative support roles is preferred.
• Ability to process and confirm orders accurately.
• Strong organizational skills for stock management.

Responsibilities

• Respond promptly to customer inquiries via phone, email, or WhatsApp.
• Process and confirm customer orders, ensuring accuracy.
• Conduct regular stock checks and update inventory records.
• Prepare sales reports and assist with administrative duties.

Skills

Detail-oriented

Proactive

Customer Service

Job description

Description

We are seeking a detail-oriented and proactive Sales Admin Assistant to support our sales team in ensuring smooth operations and excellent customer service. The ideal candidate will handle customer inquiries, process delivery orders, manage stock checks, and assist with administrative tasks to enhance sales efficiency.

Key Responsibilities

1. Customer Service & Query HandlingRespond promptly to customer inquiries via phone, email, or WhatsApp.
   Address and resolve customer complaints professionally and efficiently.
   Maintain accurate records of customer interactions and follow up as needed.
   
2. Order Processing & Logistics CoordinationProcess and confirm customer orders, ensuring accuracy in pricing and delivery details.
   Coordinate with logistics and warehouse teams to schedule deliveries.
   Track order status and provide updates to customers.
   
3. Stock ManagementConduct regular stock checks and update inventory records.
   Liaise with procurement and warehouse teams to prevent stock shortages.
   Assist in reconciling discrepancies in inventory reports.
   
4. Sales Support & Administrative TasksPrepare sales reports, invoices, and delivery orders.
   Maintain and update customer databases and sales records.
   Assist the sales team with ad-hoc administrative duties.
   

Working Details

Monday - Friday: 830am - 530pm. Saturdays: 830am - 1230pm.