Sales Administrative

STARLIGHT JEWELLERY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A retail jewellery company in Singapore is seeking a motivated individual to coordinate with the operations team and ensure smooth order processing. The role includes handling customer enquiries, updating product listings, and managing online store content. Ideal candidates will possess strong interpersonal skills, and prior retail experience is advantageous. Proficiency in Microsoft Excel is required, and candidates must be willing to work retail hours.

Qualifications

• Service-oriented with strong interpersonal and communication skills.
• Prior experience in retail or jewellery industry will be an added advantage.
• Familiarity with e-commerce processes and platforms is advantageous.

Responsibilities

• Coordinate closely with the operations team to ensure smooth order processing and fulfilment.
• Handle customer enquiries on online platforms promptly and professionally.
• Assist in updating product listings and managing online store content.

Skills

Service-oriented

Interpersonal skills

Microsoft Excel

Customer satisfaction

Multi-tasking

Education

Minimum GCE “N” level

Job description

Job Responsibilities

• Coordinate closely with the operations team to ensure smooth order processing and fulfilment
• Handle customer enquiries on online platforms promptly and professionally to ensure a high level of customer satisfaction
• Assist in updating product listings and managing online store content
• Prepare sales reports and assist with administrative duties related to sales tracking and documentation
• Support the retail team in day-to-day administrative tasks

Job Requirements

• Minimum GCE “N” level
• Service-oriented with strong interpersonal and communication skills
• Prior experience in retail or jewellery industry will be an added advantage
• Familiarity with e-commerce processes and platforms is advantageous.
• Highly motivated, responsible, and willing to learn
• Strong attention to detail with the ability to manage multiple tasks efficiently
• Proficient in Microsoft Excel and comfortable working with different online platforms
• Willing to work retail hours (Tuesday to Saturday)
• Able to commence work at short notice is a plus

Salary: Negotiable based on experience and qualifications