Sales & Admin Support Specialist

PCCW Global; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading telecommunications company in Singapore is seeking a Sales & Admin Support Specialist to provide comprehensive sales support and administrative assistance. The ideal candidate should possess a diploma, 3-5 years of experience in sales and admin support, and strong organizational skills. Proficiency in Google Workspace and CRM is preferred. This role requires a proactive and professional attitude in a dynamic work environment.

Qualifications

• 3 - 5 years of admin and sales support experience in multi-countries business setup.
• Flexibility to adjust to a dynamic work environment.
• Ability to perform administrative duties as required.

Responsibilities

• Provide quotations to customers.
• Submit, process, and track orders.
• Liaise with customers for order fulfilment.

Skills

Strong oral and written communication skills

Proactive and can-do attitude

Organizational skills

Education

Diploma or equivalent

Certification in administration

Tools

Google Workspace

CRM

Job description

Sales & Admin Support Specialist

Key Responsibilities

Sales Support:

• Provide quotations to customers
• Order submission, processing and tracking of orders and update customers on their order progress.
• Liaise with customers and internal teams to ensure order fulfilment and that customer’s requirements are met.
• Monitoring end to end completion for all orders submitted.
• Generate order forms for accounts managed by the sales team, including new orders, renewal, relocation, upgrade and termination.
• Follow up with Sales team on business process fulfilment.
• Maintain, update and send reports to both internal and external parties.

Administrative Support:

• Provide assistance to Senior Bid Manager on coordination of bid documents for submission as and when required.
• Provide back up support to Administrative Executive as and when needed.

Requirements

• Diploma or equivalent
• Certification in administration and/or equivalent experience
• 3 - 5 years of admin and sales support experience in multi-countries business setup
• Strong oral and written communication skills demonstrating courtesy, tact and effectiveness in dealing with others
• Proactive, helpful, can-do attitude
• Flexibility to adjust to a dynamic work environment
• Reliable, punctual, and professional at all times
• Neat, organized, and able to work independently and interdependently to prioritize, schedule and organize workload
• Ability to perform administrative duties as required through prior experience and demonstrated ability to apply good judgment
• Working knowledge of Google Workspace
• Experience with CRM is major advantage