SALES ADMIN SUPPORT

Teligraph Technology Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology services company in Singapore is seeking a detail-oriented administrative assistant to manage customer renewals and provide support. Key responsibilities include emailing customers, data entry of orders, and responding to inquiries. Candidates should be proficient in Microsoft Office, bilingual in English and Mandarin, and possess at least a Professional Certificate or Diploma. Immediate availability is preferred.

Benefits

5 day work week

Working hours 9am to 6pm

Qualifications

• Proficiency in Microsoft Office applications.
• Ability to communicate effectively with clients in English and Mandarin.
• Strong commitment to learning and development.

Responsibilities

• Emailing to customers that are due for renewal or recontract of service.
• Follow up with customers on renewals via emails and calls.
• Data entry of orders and tabulation of sales commission.
• Respond to customer inquiries via phone and email.
• Assist with filing, scanning, and photocopying tasks.

Skills

Proficient in MS Outlook

Proficient in Excel

Proficient in Word

Bilingual in English and Mandarin

Good interpersonal skills

Good communication skills

Education

Professional Certificate/NiTEC

Diploma/Advanced Diploma

Bachelor’s degree

Post Graduate Diploma/Professional Degree

Job description

Responsibilities:

• Emailing to customers that are due for renewal or recontract of service
• Follow up (emails/calls) with customers on renewals
• Data entry of orders & tabulation of sales commission
• Answer phone calls and respond to customers who have questions via email
• Re-direct customers to our sales team for further assistance.
• Assist in filing, scanning & photocopying
• Other administrative work assigned

Requirements:

• Proficient in MS Outlook, Excel & Word
• Bilingual in English and Mandarin to liaise with Mandarin-speaking clients
• Good interpersonal and communications skills
• Dedicated, committed and keen to learn
• Candidate must possess at least Professional Certificate/ NiTEC, Diploma/Advanced, bachelor’s degree/Post Graduate Diploma/Professional Degree in any field
• We are located in Industrial Park, Bukit Merah area. If you think the location is far for you, please DO NOT Click Apply.

Additional information:

• Able to start work immediately
• 5 day work week
• Working hours 9am to 6pm