SALES ADMIN SUPPORT

Teligraph Technology Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology services provider in Singapore seeks an administrative assistant to handle customer communications regarding service renewals and perform various administrative duties. Candidates should be proficient in MS Office, bilingual in English and Mandarin, and have strong interpersonal skills. A relevant educational background is required.

Qualifications

• Proficient in using MS Outlook, Excel, and Word.
• Bilingual in English and Mandarin for client communication.
• Good interpersonal and communication skills.

Responsibilities

• Email customers regarding service renewals.
• Follow up with customers via calls/emails.
• Data entry of orders and sales commission tabulation.
• Respond to customer inquiries via phone and email.
• Assist with filing, scanning, and photocopying.
• Assist with filing, scanning, and photocopying tasks.

Skills

Proficient in MS Outlook

Proficient in Excel

Proficient in Word

Bilingual in English and Mandarin

Good interpersonal skills

Good communication skills

Education

Professional Certificate/NiTEC or higher

Diploma/Advanced

Bachelor’s Degree/Post Graduate Diploma/Professional Degree

Job description

Teligraph Technology Pte Ltd – Bukit Merah

Emailing to customers that are due for renewal or recontract of service

Follow up (emails/calls) with customers on renewals

Data entry of orders & tabulation of sales commission

Answer phone calls and respond to customers who have questions via email

Re-direct customers to our sales team for further assistance.

Assist in filing, scanning & photocopying

Other administrative work assigned

Requirements

• Proficient in MS Outlook, Excel & Word
• Bilingual in English and Mandarin to liaise with Mandarin-speaking clients
• Good interpersonal and communications skills
• Dedicated, committed and keen to learn
• Candidate must possess at least Professional Certificate/ NiTEC, Diploma/Advanced, bachelor’s degree/Post Graduate Diploma/Professional Degree in any field

We are located in Industrial Park, Bukit Merah area.