Sales Admin

JEP Precision Engineering Pte Ltd; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A precision engineering company in Singapore is seeking a Sales Administrator to handle customer inquiries via phone and email, prepare sales orders, and manage order fulfilment. Candidates should have experience in sales admin or customer service, proficiency in Microsoft Office, and good organizational skills. This role offers an opportunity to work in a dynamic environment with a focus on precision tools and manufacturing.

Qualifications

• Proven experience in a sales admin or customer service role, preferably in industrial tools or manufacturing sectors.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office (Excel, Word, Outlook) and any ERP systems.

Responsibilities

• Handle incoming customer inquiries via phone and email regarding cutting tools and related products.
• Prepare and process sales orders, quotations, and invoices accurately and efficiently.
• Follow up on quotations, backorders, and pending deliveries.
• Maintain and update product codes and inventory levels.
• Coordinate with internal departments to ensure timely order fulfilment.

Skills

Organizational skills

Customer service

Proficiency in Microsoft Office

Education

Technical background in mechanical engineering or manufacturing

Tools

ERP systems

Job description

Key responsibilities

• Handle incoming customer inquiries via phone and email regarding cutting tools and related products.
• Prepare and process sales orders, quotations, and invoices accurately and efficiently.
• Follow up on quotations, backorders, and pending deliveries.
• Maintain and update product codes and inventory levels.
• Coordinate with internal departments (purchasing, logistics, account) to ensure timely order fulfilment.

Requirements

• Proven experience in a sales admin or customer service role, preferably in industrial tools or manufacturing sectors.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office (Excel, Word, Outlook) and any ERP systems.
• Technical background or education in mechanical engineering or manufacturing (preferred but not essential).