Sales Admin / Coordinator (MNC) - Joo Koon - $3300 - Urgent

Manpower Staffing Services (S) Pte Ltd - Head Office; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading staffing service provider in Singapore is looking for a Sales Admin / Coordinator to handle order management duties and ensure customer satisfaction. Responsibilities include order processing, coordination with departments, and maintaining accurate records. Ideal candidates will have experience in logistics and SAP. This position offers a salary range of $3000 to $3300 plus AWS and VB.

Qualifications

• Experience in order processing and management.
• Proven track record in customer service satisfaction.
• Familiarity with SAP and logistical coordination.

Responsibilities

• Manage order processing and administration.
• Build customer satisfaction with quick responses.
• Coordinate with departments for timely deliveries.
• Maintain accurate customer order records.

Skills

Order processing

Customer satisfaction management

SAP proficiency

Logistics coordination

Inventory management

Job description

Sales Admin / Coordinator (MNC) - Joo Koon - $3300 - Urgent

Work Location: Joo Koon
Work hours: 8.30am to 5.30pm, Monday to Friday
Salary: $3000 to $3300 + AWS + VB

Manage order management duties such as:

• Responsible for order processing, administration and management of Material orders received from customers.
• Build and maintain strong customer satisfaction with quick response times to all customer requests and inquiries.
• Create shipping documents and perform good receipts in SAP.
• Coordinate with relevant departments to ensure orders are dispatched and delivered on time and meet customer expectations.
• Maintain accurate customers’ order records on the monitoring sheet, including customer specific information, sales contracts/quotation, labelling and packing and delivery requirements.
• Coordinate & liaise with the warehousing and logistics vendors to ensure smooth operation.
• Ensure correctness and accuracy of inventory in the warehouse.
• Prepare SAP Monthly health checks (SD/MM) for the month end closing.
• Take an initiative to resolve & handle exceptions in the operation.
• Ensure proper and prompt archival of documents in xECM (OpenText).
• Verify / Submit the freight bills timely to the account department for payment.
• Communication and collaboration with customers, operations, sales and our shared service center team.