Sales Admin Coordinator

Thong Siek Food Industry Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading food industry company in Singapore is looking for a dedicated individual to handle customer enquiries and order processing. The role requires strong communication skills in English and Mandarin, as well as proficiency in Microsoft Office. Ideal candidates should possess at least one year of experience and be ready to work beyond standard hours. The position offers a 5-day work week with potential for career progression and staff discounts on products.

Benefits

Career Progression

Staff discounts on company products

Qualifications

• Minimum 1 year of related working experience.
• Good command of both English and Mandarin for communication.

Responsibilities

• Attend to all phone enquiries.
• Process all orders accurately and timely.
• Inform customers of delays or problems.
• Work closely with inter-departments for order fulfilment.
• E-file documents within timeline.

Skills

Communication skills

Microsoft Office proficiency

Attention to detail

Team player

Positive attitude

Job description

Thong Siek Food Industry Pte Ltd – North Singapore

Reporting to Sales Operation Manager, Call Centre

Responsibilities

• Attend to all phone enquiries
• Handle the processing of all orders with accuracy and timeliness
• Inform Customer of unforeseen delays or problems
• Work closely among inter-departments to ensure order fulfilment
• E-filing, transmission in customer’s portal within the timeline
• Other duties as assigned by immediate superior
• Ensure adherence to company policies

Job Requirements

• Minimum 1 year of related working experience
• Independent as well as a team player
• Displays initiative with a positive attitude
• Good interpersonal and communication skills
• Proficient with Microsoft Office and computer skills is a MUST
• Good command of both English and Mandarin (for Chinese customers) is a MUST to effectively communicate with Mandarin/Chinese-speaking clients
• Attentive to details
• Willing to work beyond working hours
• Able to start work immediately or within short notice

Other

• 5 days work week (Monday to Friday). May required to come back on PH/Weekends with payable allowances
• Career Progression
• Staff discounts on company products