Sales Admin Assistant (Tuas)

FOCAL SEARCH PTE. LTD.; Singapore; Hybrid; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment firm in Singapore is seeking a Sales Coordinator to manage client inquiries and sales orders. The role requires strong proficiency in Microsoft Office, problem-solving skills, and the ability to work independently in a fast-paced environment. Experience with SAP is advantageous. This position offers a hybrid work model after confirmation.

Qualifications

• Positive work ethic and strong accountability required.
• Must be resourceful and capable of independent work.
• Proactive attitude towards problem-solving needed.

Responsibilities

• Respond to customer inquiries via email or phone.
• Prepare and follow up on quotations, sales orders, and invoices.
• Coordinate with teams for delivery schedules.
• Manage sales orders in the ERP system.
• Track order status and inform customers.
• Ensure pricing and documentation accuracy.
• Maintain strong relationships with clients.
• Follow up on outstanding quotations and close sales.
• Handle customer feedback and complaints.
• Generate sales reports and forecasts.
• Maintain organized records of transactions.
• Support sales team in achieving targets.

Skills

Microsoft Office proficiency

Problem-solving

Sales coordination

Education

GCE O Level or Nitec Level

Tools

SAP

Job description

Responsibilities

• Respond to customer inquiries via email or phone.
• Prepare and follow up on quotations, sales orders, and invoices.
• Coordinate with warehouse, and procurement teams for delivery schedules.
• Input and manage sales orders in the ERP system.
• Track order status and inform customers of delivery updates or delays.
• Ensure accuracy of pricing, discounts, and terms in all documentation.
• Maintain strong relationships with existing clients.
• Follow up on outstanding quotations and close sales in coordination with Sales team
• Handle customer feedback, returns, or complaints and elevate when necessary.
• Generate sales reports, forecasts, and pipeline updates for internal review.
• Maintain organized records of customer interactions, transactions, and communications.
• Support the sales team in achieving targets and KPIs.
• Any other ad hoc duties

Requirements

• GCE "O" or Nitec Level
• Skilled in using Microsoft Office products, such as Word, Excel, and PowerPoint.
• Having experience with SAP is advantageous.
• Have a positive work ethic and a strong sense of accountability.
• Resourceful and capable of working on their own in a hectic setting
• Self‑reliant, mature, and prepared to work with little direction
• Needs to be upbeat and proactive in problem‑solving
• Hybrid work after confirmation
• MNC environment