Sales Admin Assistant

BAN LEONG TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading technology firm in Singapore is seeking a dedicated Sales Administrator to manage sales orders and customer relationships. The role involves overseeing order processing, maintaining customer information, and providing tailored support to clients. Ideal candidates are self-motivated with a strong background in sales administration. Training will be provided.

Qualifications

• Prior experience in sales administration or a related role is an advantage.
• Strong organisational skills and attention to detail.
• Strong interpersonal abilities to build and maintain relationships.
• Self-motivated with a proactive, results driven approach.

Responsibilities

• Oversee the accurate and timely processing of sales orders.
• Maintain and update customer listings in the system.
• Provide assistance throughout the order fulfilment process.
• Build and maintain strong key account relationships.
• Handle customer inquiries and provide solutions.

Skills

Sales administration experience

Organisational skills

Interpersonal abilities

Self-motivated

Job description

Key Responsibilities

• Oversee the accurate and timely processing of sales orders, discounts and return documentation
• Maintain and update customer listings in the system to ensure accuracy
• Understand customer needs and provide assistance throughout the order fulfilment process
• Build and maintain strong key account relationships, actively engage with customers to offer tailored support
• Handle customer inquiries, providing solutions and gathering feedback to the Sales Team and other relevant functions
• Update inventory levels or sales related document to customer ERP portal
• Provide assistance in ongoing review records and information to determine effectiveness of work process and procedures
• Support continuous work improvement activities and performance improvement strategies
• Any other ad-hoc assigned by the manager

Job Requirements

• Prior experience in sales administration or a related role is an advantage, training will be provided
• Strong organisational skills and attention to detail
• Strong interpersonal abilities to build and maintain relationships
• Self-motivated with a proactive, results driven approach