Sales Admin Assistant

MTC Consulting Pte. Ltd.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A consulting firm in Singapore is seeking a Sales Administrator to manage sales orders and shipping documents, and support the sales team. The ideal candidate has 3 to 5 years of experience in sales administration or customer service, and familiarity with import/export operations. Candidates with strong document management skills will excel in this role.

Qualifications

• Candidates must possess at least a ‘N’/ ‘O’/ ‘A’ Level, ITE or Diploma holders.
• Preferably with 3 to 5 years related working experience in sales admin or customer service support.
• Experience with import/export and shipping related operations is preferred.
• Good working knowledge of Letter of Credit is an added advantage.

Responsibilities

• Processing of sales orders for Local and Regional sales team.
• Preparation of shipping documents for custom clearance.
• Updating of products inventories on E-commerce platforms.
• Liaison with factory and forwarder on shipping arrangements.

Skills

Sales order processing

Document preparation

Liaison skills

Customer service

Education

‘N’/ ‘O’/ ‘A’ Levels, ITE or Diploma

Job description

Responsibilities

• Processing of sales orders for Local and Regional sales team (including online platforms).
• Preparation of shipping documents for custom clearance such as commercial Invoice, Packing List, certificate of origin from Chinese Chamber, Cert. of Quality, Form D, and etc.
• Preparation and monitoring on Letter of Credit verifications.
• Updating of products inventories on E-commerce platforms.
• Maintenance and updating stock allocation sheet.
• Liaison with factory and forwarder on shipping and logistics arrangement.
• Liaison and coordinate with customers and logistics department on delivery schedule.
• Preparation of Loan Goods Form for Road Show Events.
• Issuance of Goods Return/ Exchange for faulty sets.
• Handling of product enquiries from customers.

Qualifications

• Candidates must possess at least a ‘N’/ ‘O’/ ‘A’ Level, ITE or Diploma holders.
• Preferably with 3 to 5 years related working experience in sales admin or customer service support.
• Experience with import/export and shipping related operations is preferred.
• Good working knowledge of Letter of Credit is an added advantage.