Sales Account Manager/ Sales Engineer

Fong Lee Metal Industries Pte Ltd; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A manufacturing company in Singapore is seeking a Sales Executive to drive sales and provide excellent customer service. The ideal candidate will have a Degree/Diploma in Mechanical Engineering and strong skills in customer relationship management. Responsibilities include managing customer accounts, handling inquiries, and collaborating with various departments. The role offers an opportunity for motivated individuals who can work independently and as part of a team.

Responsibilities

• Drive sales and provide excellent customer service.
• Manage customer accounts effectively.
• Build and maintain customer relationships through communication.
• Handle customer inquiries and propose suitable solutions.
• Work with departments to answer technical queries.
• Review quotes against resources and capabilities.
• Follow-up on quotations to secure orders.
• Conduct contract reviews for compliance with terms.
• Plan and execute sales strategies.
• Prepare sales statistics and reports.
• Perform other assigned duties.

Skills

Customer relationship management

Sales strategy execution

Technical communication

Attention to detail

Motivation and goal orientation

Ability to work in a team

Education

Degree/Diploma in Mechanical Engineering or related discipline

Tools

MS Office (Excel, PowerPoint, Word)

ERP systems

Job description

Responsibilities

• 1) Drive sales and provide excellent customer service
• 2) Manage customer accounts
• 3) Build and maintain good customer relationships through regular and effective communications
• 4) Handle customers’ enquiries and propose solutions that meet their requirements
• 5) Work with various departments to respond to customers’ technical queries
• 6) Review customer’s quotation requirements against company’s resources and capabilities
• 7) Follow‑up with customers on quotations submitted to secure orders
• 8) Perform contract review to ensure requirements match quotation’s terms of supply and ensure documents/information are sufficient for production and delivery
• 9) Plan and execute sales strategies
• 10) Conduct presentations and customer visits
• 11) Prepare daily/weekly/monthly sales statistics and reports
• 12) Other duties as assigned

Requirements

• Degree/Diploma in Mechanical Engineering or related discipline

Hard Skills

• Understands BOM and drawings
• Proficient with MS Office suite (Excel, PowerPoint, Word)
• Prior experience with ERP systems preferred

Soft Skills

• Strong relationship management and interpersonal skills
• Meticulous with attention to details
• Motivated, goal oriented and able to work independently within a team environment
• High level of initiative – can‑do spirit, collaboration, continuous improvement
• High adaptability to dynamic environment