Sales

LIM'S TIMBER TRADING CO; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A trading company in Singapore is seeking a candidate for an outbound call position focused on engaging potential customers in industries such as logistics and marine. The role requires strong communication and interpersonal skills, persistence in handling rejection, and the ability to track performance against KPIs. Responsibilities include making calls, introducing products, and scheduling appointments. If you have a passion for sales and customer interaction, this position is ideal for you.

Responsibilities

• Make outbound calls to potential customers from various industries.
• Introduce company products/services professionally.
• Identify customer needs and assess potential opportunities.
• Record customer information and feedback accurately.
• Schedule appointments or pass leads to the sales team.
• Maintain call logs and daily performance tracking.
• Follow up on potential leads where applicable.

Skills

Good communication and interpersonal ability

Confidence in speaking with strangers

Persistence and resilience

Basic sales and persuasion skills

Ability to listen and respond appropriately

Comfortable with KPIs and call volume targets

Job description

Responsibilities:

• Make outbound calls to potential customers from Logistic, Marine, Steel Factory, Chemical Companies.
• Introduce company products/services professionally.
• Identify customer needs and assess potential opportunities.
• Record customer information and feedback accurately.
• Schedule appointments or pass leads to the sales team.
• Maintain call logs and daily performance tracking.
• Follow up on potential leads where applicable.

Skills & Traits:

• Good communication and interpersonal ability.
• Confidence in speaking with strangers.
• Persistence and resilience (rejection is common).
• Basic sales and persuasion skills.
• Ability to listen and respond appropriately.
• Comfortable with KPIs and call volume targets.

KPIs to track:

• Number of calls per day.
• Conversion rate (appointments/leads generated).
• Call-to-lead ratio.
• Sales closed from leads generated.