Roving Front Desk Officer - Part-Time, Flexible Days

P-SERV PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A customer service solutions provider in Singapore is seeking Part-Time Customer Service cum Admin Officers. In this dynamic role, you will manage the front counter, ensure customer satisfaction, and provide administrative support. The ideal candidate should have GCE 'O' Level and experience in customer service is a plus. Flexible working days are offered, with a minimum commitment of 3 days per week. This is an excellent opportunity to make a positive impact on customer service in the community.

Qualifications

• Prior experience in customer service support is an advantage.
• Excellent verbal and written communication skills.
• Capacity to adapt to changing environments and handle unexpected challenges.

Responsibilities

• Man the front counter at all times.
• Maintain high levels of customer satisfaction.
• Manage queue when required.
• Register customers via case management system.
• Attend to enquiries via phone and emails.
• Conduct operational checks and replenish collaterals.
• Collect documents and make certified copies.
• Provide administrative support.

Skills

Excellent verbal communication

Excellent written communication

Adaptability

Customer service experience

Education

GCE ‘O’ Level

Job description

A customer service solutions provider in Singapore is seeking Part-Time Customer Service cum Admin Officers. In this dynamic role, you will manage the front counter, ensure customer satisfaction, and provide administrative support. The ideal candidate should have GCE 'O' Level and experience in customer service is a plus. Flexible working days are offered, with a minimum commitment of 3 days per week. This is an excellent opportunity to make a positive impact on customer service in the community.