Room Attendant

Carlton Hotel Singapore; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A luxury hotel in Singapore is seeking a Housekeeping Attendant to maintain guest rooms and common areas. Responsibilities include cleaning, replenishing supplies, and ensuring the hotel standards are met. Prior hotel experience is preferred, and candidates should be able to communicate in basic English. This role offers a chance to work in a dynamic environment and contribute to guest satisfaction.

Qualifications

• Ability to speak and understand basic English.
• Prior hotel working experience preferred.

Responsibilities

• Clean and maintain guest rooms, corridors, and pantries per hotel standards.
• Replenish bar items for guest rooms.
• Organize housekeeping trolley and linen pantries.
• Gather and remove soiled linen from floors.
• Assist in managing guestroom items and furniture.

Education

Primary education or equivalent

Job description

Responsibilities

• Responsible to clean and maintain guest rooms, guest corridor and service pantry in accordance to the standards set by the hotel – make bed, dust the room and furniture, replenish the guestroom and bath supplies, clean the bathroom and bedroom, vacuum carpet.
• Responsible to replenish the mini bar items for the guest rooms.
• Organizes and replenishes housekeeping trolley and linen pantries on assigned floors with linen and amenities.
• Responsible for the gathering and removal of soiled linen from the floors.
• Assists in the placement and/or removal of guestroom items including furniture and fittings (e.g., rollaway bed, baby cots).
• Ensures rubbish is collected from floors and is disposed in accordance to hotel standards.
• Completes all assigned paperwork (updating room cleaned, D&D room etc.) in an accurate and timely manner.
• Reports any maintenance issues (e.g., carpet cleaning requirements, pest infestations) to Housekeeping Coordinator.
• Ensure all lost and found items from the guest room are handed over to Security Department promptly.
• Manages and monitors the housekeeping status of the “Knowcross” system.
• Other tasks as and when assigned by the Management.

Education & Work Experience

• Primary education or equivalent.
• Prior hotel working experience preferred.
• Able to speak and understand basic English.