Robotics Service Engineer | Up to $5500 | Redhill - YZ11

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technical services company in Singapore is seeking a Service Engineer – Robotics to provide support and maintenance for industrial robots. Candidates should have an Engineering diploma/degree and at least 3 years of experience in technical service. Proficiency in electrical and mechanical troubleshooting is required, and there may be travel to customer sites across Southeast Asia. The role offers a competitive salary and flexible working arrangements.

Qualifications

• Minimum 3 years of experience in automation or technical service.
• Ability to read and interpret electrical and mechanical drawings.
• Willingness to travel within Southeast Asia as required.

Responsibilities

• Provide repair and maintenance for industrial robots.
• Diagnose and repair robot systems and controllers.
• Complete detailed service reports and update CRM records.

Skills

Electrical troubleshooting

Mechanical troubleshooting

Preventive maintenance

Basic programming

CRM system usage

Education

Diploma or Degree in Engineering or related field

Tools

Microsoft Office

Job description

Position Title: Service Engineer – Robotics

Location: Redhill

Reporting To: Service Manager – Asia Pacific

Working Hours: Monday to Thursday (in office), Friday (work from home), 8:30am – 5:15pm

Salary Range: $4,000 – $5,500

Job Purpose: The Service Engineer will be part of a regional service team responsible for providing technical support, maintenance, and repair services to customers in Singapore and Malaysia. The role also includes opportunities to support projects and customers across the Southeast Asia region.

Key Responsibilities

• Provide repair, troubleshooting, maintenance, and basic programming support for industrial robots, both in-house and at customer sites.
• Diagnose and repair 4- and 6-axis robot systems and associated controllers.
• Respond to customer service requests via phone, email, or onsite visits.
• Record and report robot performance and service findings in the internal system.
• Perform upgrades, repairs, and system restarts at customer sites as required.
• Complete detailed service reports and update service records in the CRM system.
• Coordinate service activities and schedules with the Field Service Team Leader/Manager.
• Liaise with regional technical teams for warranty returns and technical support.
• Manage and update spare parts inventory and related administrative documentation.
• Learn and apply the company’s robot programming language to provide basic support and instruction.

Requirements

• Diploma or Degree in Engineering or a related field.
• Minimum 3 years of experience in automation or technical service.
• Experience in electrical/electronic and mechanical troubleshooting, preventive maintenance, and repair.
• Ability to read and interpret electrical and mechanical drawings.
• Proficiency in Microsoft Office; experience with CRM systems is an advantage.
• Willingness to travel within Southeast Asia as required, including occasional customer site visits outside regular working hours.

Interested applicants, WA your resume to [phone] or email your resume to [e-mail].

Tan Yen Zhen (Chen Yan Zhen) Reg No: R25138932 | Yen (she/her)