Robotics Service Engineer (HYBRID) - 0210

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency is looking for a Service Engineer – Robotics to provide technical support, maintenance, and repair for industrial robots in Singapore and Malaysia. The position requires a Diploma or Degree in Engineering and a minimum of 3 years of relevant experience. Candidates must be willing to travel within Southeast Asia and possess troubleshooting skills in electrical and mechanical systems. The role offers a salary range of $4,000 – $5,500, with hybrid working arrangements.

Qualifications

• Minimum 3 years of experience in automation or technical service.
• Willingness to travel within Southeast Asia as required.
• Experience in electrical/electronic and mechanical troubleshooting.

Responsibilities

• Provide repair and maintenance support for industrial robots.
• Respond to customer service requests via phone, email, or onsite visits.
• Record and report robot performance and service findings.

Skills

Electrical and mechanical troubleshooting

Preventive maintenance

Ability to read electrical/mechanical drawings

Proficiency in Microsoft Office

Education

Diploma or Degree in Engineering or related field

Tools

CRM systems

Job description

Position Title: Service Engineer – Robotics
Location: Redhill
Reporting To: Service Manager – Asia Pacific
Working Hours: Monday to Thursday (in office), Friday (work from home), 8:30am – 5:15pm
Salary Range: $4,000 – $5,500

Job Purpose

The Service Engineer will be part of a regional service team responsible for providing technical support, maintenance, and repair services to customers in Singapore and Malaysia. The role also includes opportunities to support projects and customers across the Southeast Asia region.

Key Responsibilities

• Provide repair, troubleshooting, maintenance, and basic programming support for industrial robots, both in-house and at customer sites.
• Diagnose and repair 4- and 6-axis robot systems and associated controllers.
• Respond to customer service requests via phone, email, or onsite visits.
• Record and report robot performance and service findings in the internal system.
• Perform upgrades, repairs, and system restarts at customer sites as required.
• Complete detailed service reports and update service records in the CRM system.
• Coordinate service activities and schedules with the Field Service Team Leader/Manager.
• Liaise with regional technical teams for warranty returns and technical support.
• Manage and update spare parts inventory and related administrative documentation.
• Learn and apply the company’s robot programming language to provide basic support and instruction.

Requirements

• Diploma or Degree in Engineering or a related field.
• Minimum 3 years of experience in automation or technical service.
• Experience in electrical/electronic and mechanical troubleshooting, preventive maintenance, and repair.
• Ability to read and interpret electrical and mechanical drawings.
• Proficiency in Microsoft Office; experience with CRM systems is an advantage.
• Willingness to travel within Southeast Asia as required, including occasional customer site visits outside regular working hours.

Interested applicants may click apply or send your resume via WA to #85459936 (Liora) for faster response :)

Chow Zi Xin | EA R25157767

The Supreme HR Advisory | Reg No: 14C7279