Robotic Service Engineer - (Up to $5500 |Automation| Travel Required)-LY12

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading HR advisory firm in Singapore is seeking a Service Engineer to provide technical support and maintenance for industrial robots. The ideal candidate should have a Diploma or Degree in Engineering and at least 3 years of experience in automation. Responsibilities include troubleshooting, reporting, and coordinating service activities. The role requires occasional travel within Southeast Asia and proficiency in Microsoft Office. This is an excellent opportunity for those looking to grow in a technical service environment.

Qualifications

• Minimum 3 years of experience in automation or technical service.
• Experience in preventive maintenance and repair.
• Ability to read and interpret electrical and mechanical drawings.

Responsibilities

• Provide technical support and maintenance for industrial robots.
• Diagnose and repair 4- and 6-axis robot systems.
• Record and report robot performance in the internal system.

Skills

Electrical troubleshooting

Mechanical troubleshooting

Microsoft Office proficiency

Robot programming basics

CRM systems

Education

Diploma or Degree in Engineering

Tools

CRM systems

Job description

Interested applicants can also send your resume to WA: [phone] (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Purpose

The Service Engineer will be part of a regional service team responsible for providing technical support, maintenance, and repair services to customers in Singapore and Malaysia. The role also includes opportunities to support projects and customers across the Southeast Asia region.

Key Responsibilities

• Provide repair, troubleshooting, maintenance, and basic programming support for industrial robots, both in-house and at customer sites.
• Diagnose and repair 4- and 6-axis robot systems and associated controllers.
• Respond to customer service requests via phone, email, or onsite visits.
• Record and report robot performance and service findings in the internal system.
• Perform upgrades, repairs, and system restarts at customer sites as required.
• Complete detailed service reports and update service records in the CRM system.
• Coordinate service activities and schedules with the Field Service Team Leader/Manager.
• Liaise with regional technical teams for warranty returns and technical support.
• Manage and update spare parts inventory and related administrative documentation.
• Learn and apply the company’s robot programming language to provide basic support and instruction.

Requirements

• Diploma or Degree in Engineering or a related field.
• Minimum 3 years of experience in automation or technical service.
• Experience in electrical/electronic and mechanical troubleshooting, preventive maintenance, and repair.
• Ability to read and interpret electrical and mechanical drawings.
• Proficiency in Microsoft Office; experience with CRM systems is an advantage.
• Willingness to travel within Southeast Asia as required, including occasional customer site visits outside regular working hours.