Robotic Engineer - Up to $5500 |Automation| Travel Required-LY12

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading HR consulting firm in Singapore is seeking a Service Engineer to join the regional service team. The role involves providing technical support, maintenance, and repair for industrial robots in Singapore and Malaysia, alongside opportunities for regional project support. Candidates should have a Diploma or Degree in Engineering, with at least 3 years of experience in automation or technical service. This role offers a dynamic work environment and requires a willingness to travel within Southeast Asia.

Qualifications

• Minimum 3 years of experience in automation or technical service.
• Ability to read and interpret electrical and mechanical drawings.
• Willingness to travel within Southeast Asia as required.

Responsibilities

• Provide repair, troubleshooting, maintenance, and programming support for industrial robots.
• Record and report robot performance and service findings.
• Manage and update spare parts inventory and related documentation.

Skills

Electrical troubleshooting

Mechanical troubleshooting

Microsoft Office proficiency

CRM system experience

Education

Diploma or Degree in Engineering

Job description

Interested applicants can also send your resume to WA: [phone] (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Purpose

The Service Engineer will be part of a regional service team responsible for providing technical support, maintenance, and repair services to customers in Singapore and Malaysia. The role also includes opportunities to support projects and customers across the Southeast Asia region.

Key Responsibilities

• Provide repair, troubleshooting, maintenance, and basic programming support for industrial robots, both in-house and at customer sites.
• Diagnose and repair 4- and 6-axis robot systems and associated controllers.
• Respond to customer service requests via phone, email, or onsite visits.
• Record and report robot performance and service findings in the internal system.
• Perform upgrades, repairs, and system restarts at customer sites as required.
• Complete detailed service reports and update service records in the CRM system.
• Coordinate service activities and schedules with the Field Service Team Leader/Manager.
• Liaise with regional technical teams for warranty returns and technical support.
• Manage and update spare parts inventory and related administrative documentation.
• Learn and apply the company’s robot programming language to provide basic support and instruction.

Requirements

• Diploma or Degree in Engineering or a related field.
• Minimum 3 years of experience in automation or technical service.
• Experience in electrical/electronic and mechanical troubleshooting, preventive maintenance, and repair.
• Ability to read and interpret electrical and mechanical drawings.
• Proficiency in Microsoft Office; experience with CRM systems is an advantage.
• Willingness to travel within Southeast Asia as required, including occasional customer site visits outside regular working hours.