Revenue Operations Analyst, 12-month contract, CBD

Manpower Staffing Services (S) Pte Ltd - Head Office; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A leading staffing and recruitment company in Singapore is seeking an experienced professional to manage sales incentives, optimize CRM processes, and conduct business analytics. The ideal candidate has a BA/BS degree, with over 3 years of relevant experience. This position offers a salary of up to S$6.2K under a 12-month contract with hybrid working hours.

Qualifications

• 3+ years of experience in a fast-paced company with knowledge of Media/Media Operations.
• Comfortable handling business operations.
• Experience with BI systems is a plus.

Responsibilities

• Manage end-to-end sales incentives process from calculation to payout.
• Conduct in-depth analytical review of business operations.
• Prepare management reporting via dashboard visualization.

Skills

Analytical skills

Attention to details

Communication skills

Proficiency with MS Office Suite

Proactive attitude

Education

BA/BS in Accounting, Business Administration or related fields

Tools

MS Excel

PowerPoint

Job description

Job Scope

• Manage end-to-end sales incentives process from calculation to payout.
• Working with cross-functional teams to improve accuracy and efficiency via process or system enhancement
• Work under time pressure to ensure that results are finalised before submission deadline

CRM Optimization and Process Development

• Partner with Sales teams and CRM teams to develop optimized CRM-related business processes
• Stay up-to-date with new CRM products and feature launches and ensure Sales teams are aligned
• Lead processes standardisation projects independently across APAC and METAP markets, provide guidelines and training for the Sales team

Business Analytics and Reporting

• Conduct in-depth analytical review of business operations and provide data-driven recommendations
• Prepare clear and concise management reporting via dashboard visualization that delivers actionable insights to leadership.
• Coordinate with Sales and cross-functional teams (Finance, HR/Payroll, Product, HQ Teams, etc.) with a client-focused and continuous improvement mindset.

Requirements

• BA/BS in Accounting, Business Administration, Analytics or related fields
• 3+ years of experience in a fast-paced company with knowledge of/experience in Media/Media Operations, Digital Advertising, Business Intelligence, Revenue Strategy/Operations, Audit, or related fields
• Highly analytical and attention to details
• Comfortable dealing with people and the processing of business operations
• Proficiency with MS Office Suite, MS Excel and Power Point preferably (BI system knowledge is a plus)
• Highly self-motivated, independent, proactive, agile and determined to drive assigned targets and projects with perseverance and passion

Additional Information

• Salary – Up to S$6.2K
• Contract duration: 12-month contract
• Commencement Date: Immediate
• Working days and hours: Mon to Friday, 9am to 6pm, Hybrid
• Location: CBD, One Raffles Quay