Retirement Benefits Executive - JL

APBA TG HUMAN RESOURCE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading human resource firm in Singapore seeks a proactive individual to join the Retirement Benefits Team. This role involves managing public inquiries on pension matters, processing claims, and improving operational efficiency. Candidates should have a Diploma in Business or related fields, strong problem-solving skills, and be proficient in Microsoft Office. This is an excellent opportunity to gain hands-on experience in retirement benefits administration in a supportive team environment.

Benefits

Opportunity to gain hands-on experience

Exposure to workflow improvement projects

Supportive team environment

Qualifications

• Minimum Diploma in Business, Accounting, Finance, or related field.
• Knowledge of accounting principles, standards, and guidelines.
• Meticulous, proactive, and able to work independently with minimal supervision.

Responsibilities

• Handle public inquiries via pension hotline and email.
• Support the administration of retirement, pension, and service-injury processes.
• Assist in reviewing, streamlining, and enhancing workflows and systems.

Skills

Problem-solving skills

Communication skills

Negotiation skills

Proficiency in Microsoft Office

Education

Diploma in Business, Accounting, Finance, or related field

Job description

Location: Novena
Work Hours: Monday–Friday, Office Hours
Contract Duration: 1 Year

My client is seeking a proactive and dynamic individual to join the Retirement Benefits Team. In this role, you will support the administration of retirement and service-injury matters, engage the public on pension-related queries, and ensure accurate processing of claims and medical billing. You will also contribute to process improvements, workflow reviews, and system enhancements to reduce manual work and strengthen operational efficiency.

Key Responsibilities

• Handle public inquiries via pension hotline and email, ensuring timely and accurate responses.
• Support the administration of retirement, pension, and service-injury processes.
• Perform verification checks on pensioners’ claims and liaise with healthcare service providers to ensure correct billing of medical expenses.
• Assist in reviewing, streamlining, and enhancing workflows and systems to improve efficiency and reduce manual tasks.
• Work closely with internal stakeholders to ensure smooth and accurate execution of retirement-related operations.

Requirements

• Minimum Diploma in Business, Accounting, Finance, or related field.
• Knowledge of accounting principles, standards, and guidelines.
• Strong problem-solving skills with the ability to think creatively and adapt to changing needs.
• Excellent negotiation and influencing skills.
• Effective oral and written communication with strong interpersonal abilities.
• Meticulous, proactive, and able to work independently with minimal supervision.
• Comfortable working with stringent deadlines.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint).

Why Join Us?

• Opportunity to gain hands-on experience in retirement benefits administration.
• Exposure to workflow and system improvement projects.
• Supportive team environment with meaningful public-facing responsibilities.

We regret to inform that only shortlisted candidates are notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275