Retail Team Leader: Service Excellence & Sales Growth

WELCIA SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A retail company in Singapore is seeking a Retail Supervisor/Assistant Retail Supervisor to oversee daily operations, mentor staff, and manage customer relationships. The ideal candidate has at least 3 years of supervisory experience in retail or service, is meticulous with numbers, and possesses strong communication skills in English. This position requires handling various operational tasks and providing excellent service.

Qualifications

• Minimum 3 years of supervisory experience in retail, fashion-related or service industry.
• Computer literate and able to analyze sales trends.
• Proficient in spoken and written English.

Responsibilities

• Supervise retail staff and monitor performance.
• Train new employees on job responsibilities.
• Handle customer queries and complaints effectively.

Skills

Staff supervision

Customer service

Mathematical calculations

Sales trend analysis

Retail operations

Education

‘O’ Level or ‘N’ Level qualifications

Job description

A retail company in Singapore is seeking a Retail Supervisor/Assistant Retail Supervisor to oversee daily operations, mentor staff, and manage customer relationships. The ideal candidate has at least 3 years of supervisory experience in retail or service, is meticulous with numbers, and possesses strong communication skills in English. This position requires handling various operational tasks and providing excellent service.