Retail Supervisor

COTTON ON SINGAPORE PTE. LTD.; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A global fashion retailer in Singapore is looking for a Retail Supervisor to lead a dynamic team and enhance customer experiences. You will be responsible for developing your team, managing store operations, and advocating for impactful community projects. Strong leadership and customer service skills are essential for success in this role. Join us to inspire and celebrate self-expression and creativity within the community.

Benefits

50% off brands

Career growth opportunities

Wellness support

Family discounts

Performance incentives

Paid program for new parents

Qualifications

• Experience in retail management with a focus on leading teams.
• Strong customer service skills to enhance shopper experience.
• Ability to drive team engagement and performance.

Responsibilities

• Lead and build a team of engaged product and Brand ambassadors.
• Empower Store Management team towards customer-first culture.
• Coach team for elevated customer shopping experience.
• Manage productivity and wage targets effectively.
• Advocate for Cotton On Group Foundation initiatives.

Skills

Leadership

Team development

Customer service

Job description

Do you speak fashion?

We're hiring Retail Supervisor! Let’s Chat!

Born in Australia, loved around the world.

At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self‑expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives.

We’re playfully rebellious and always optimistic. Join our world and let's do good things together.

Benefits You Will Love…

• 50% off our Brands | Cotton On, Cotton On Body, Cotton On Kids, Typo
• Local &Global career growth
• 24/7 Wellness support
• Discounts for you & your family
• Performance & Peak incentives to reward +recognise our team
• Returnity - Paid program for new parents heading back to work

The Role

• Lead and embed a culture that builds a team of engaged product and Brand ambassadors within your store
• Enable and empower your Store Management team who are customer first, people focused, and results driven
• Coach your team to deliver multiple Brand moments and an elevated flagship experience for our customer to shop seamlessly throughout your store
• Identify your team's development needs and motivators to drive wellness, engagement and performance to build our bench for future succession
• Work with your Field VM and Merch partners to provide customer and store insights to drive results and to create great experiences for our customer
• Manage store schedules and wages effectively to achieve productivity and wage targets
• Advocate for the Cotton On Group Foundation, leading the team on how they can make life‑changing impact on our projects around the world

Who are we?

Cotton On’s purpose is to make a positive difference in people’s lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life‑changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men’s, kids, body, accessories and stationery.

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.

We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.