Retail Supervisor

HOUSE OF 28 PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A luxury retail brand in Singapore is seeking a Retail Store Manager to oversee daily operations and ensure exceptional customer experiences. Candidates should possess a diploma and have at least 5 years of relevant experience, including supervisory roles in the luxury retail sector. Proficiency in Microsoft Office and strong communication skills are essential. This role includes managing inventory, supporting marketing initiatives, and coaching retail staff.

Qualifications

• Minimum 5 years of relevant experience, with at least 1 year in a supervisory role.
• Strong communication skills and a sales-driven mindset.
• Proficient in Microsoft Office programs.

Responsibilities

• Manage daily operations of the retail store.
• Ensure a positive customer experience through strong floor presence.
• Maintain and manage inventory levels.
• Organize CRM activities according to guidelines.
• Align merchandise mix to meet customer needs.
• Review store sales against budgets and KPIs.
• Support marketing campaigns specific to the store.
• Coach and manage a team of retail associates.

Skills

Communication skills

Sales driven

Inventory management

Education

Diploma or equivalent

Tools

Microsoft Office

Job description

RESPONSIBILITIES

• Managing day-to day operation of the retail store.
• Maintaining strong floor presence to ensure each customer experience is positive.
• Manage and maintain inventory levels.
• Organize CRM activities within the boutiques as per guidelines.
• Align merchandise mix to meet customers needs.
• Review and analyse store sales against budgets and team performance on KPIs.
• Support marketing in store-specific marketing campaigns.
• Manage and coach a team of retail associates.

REQUIREMENTS

• Min Diploma or equivalent
• Minimum 5 years of relevant experience with at least 1 year at the supervisory level in the luxury retail industry.
• Possess good communication skills and sales driven.
• Proficient in Microsoft Office programs.