Retail Supervisor

WINE TRADE ASIA PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading wine retail company in Singapore is looking for a Retail Team Leader to provide excellent customer service and support the retail team. The ideal candidate will have prior retail experience, a customer-oriented attitude, and the ability to adapt to changing priorities. This position offers competitive salary benefits and opportunities for career advancement.

Benefits

Competitive Salary with Attractive Monthly Incentives

Career Advancement Opportunities

Professional Wine Training

Exclusive Staff Discounts

Comprehensive Medical Benefits

AWS (13th Month Salary)

Progressive Annual Leave

Qualifications

• Prior retail or customer service experience preferred.
• Friendly and adaptable to handle changing priorities.
• Positive attitude and willingness to learn.

Responsibilities

• Lead and support the retail team to deliver excellent customer service.
• Assist customers with product selection and process sales.
• Maintain a tidy and well-stocked retail environment.
• Monitor inventory and coordinate deliveries.

Skills

Customer service orientation

Team player

Flexibility

Job description

Benefits & Perks

• Competitive Salary with Attractive Monthly Incentives rewarding your performance
• Career Advancement Opportunities in Asia’s largest wine retail and wine-themed restaurant chain
• Professional Wine Training by our in‑house experts to equip you with, or further deepen, your knowledge and expertise – making it easy for candidates with no prior wine background to join us
• Exclusive Staff Discounts on our extensive range of products
• Comprehensive Medical Benefits including unlimited GP visits
• AWS (13th Month Salary) for an extra boost to your annual income
• Progressive Annual Leave starting at 14 days, with an additional day earned for every year of service

What you'll be doing

• Lead and support the retail team to deliver excellent customer service
• Assist customers with product selection, answer inquiries, and process sales transactions accurately
• Maintain a tidy, organised, and well‑stocked retail environment
• Monitor inventory, coordinate deliveries, and manage stock replenishment efficiently
• Collaborate with the team to implement merchandising and promotional activities
• Provide feedback and suggestions to improve customer service and store operations
• Carry out any other duties as assigned by the Retail Manager or Area Manager

What we're looking for

• Prior retail or customer service experience preferred
• Friendly, customer‑oriented, and a team player
• Flexible and adaptable to handle changing priorities and demands

Do you have the attentiveness, patience, and a positive attitude? Are you ready to join a team that rewards you individually, celebrates your team, & pours into your growth and development?

If yes, then you might be the perfect fit! We look forward to receiving your application and resume to WhatsApp to [phone].