Retail Shop Manager

RECOILSG PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A retail company in Singapore seeks a Retail Sales Supervisor to oversee staff and maintain high customer service standards. Candidates should have at least 1 year of experience and be motivated to achieve sales targets. The role offers competitive pay with attractive bonuses and opportunities for career growth. Proficiency in Mandarin is a plus.

Benefits

Attractive Basic + Commission

Annual increment

13th-month bonus

Handphone Allowance

Birthday Gift

Medical and dental allowance

Staff discount

Qualifications

• At least 1 year of working experience in a related field.
• Possess good customer service skills.
• Able to work on weekends/public holidays, and rotating shifts.

Responsibilities

• Supervise and motivate sales staff to achieve store sales targets.
• Provide guidance, coaching, and training to team members.
• Ensure high standards of customer service are maintained.

Skills

Customer service

Communication skills

Sales-driven attitude

Mandarin proficiency

Job description

Job Description

We are seeking an energetic Retail Sales Supervisor who appreciates challenges and working in a fast-paced, engaging retail environment. Join our team and start a rewarding career if you have the experience and attitude.

Responsibilities

• Supervise and motivate sales staff to achieve store sales targets and KPIs.
• Provide guidance, coaching, and on-the-job training to new and existing team members.
• Ensure high standards of customer service are maintained at all times.
• Oversee visual merchandising, product replenishment, and stock organization.
• Handle customer complaints or concerns in a professional manner.
• Assist with daily cash handling, opening/closing procedures, and reporting.
• Support recruitment and onboarding of part-time staff as needed.
• Ensure compliance with company policies, procedures, and safety standards.
• Maintain cleanliness and orderliness of the retail space.
• Take charge during the absence of the store manager.

Requirements

• At least 1 year of working experience in a related field
• Possess good customer service.
• Good communication skills
• Sale-driven and highly motivated
• Able to work on weekends/public holidays, and rotating shifts
• Proficiency in Mandarin will be an advantage. (To be able to relay information to Mandarin-speaking customers on fashion and clothing-related matters.)
• We prefer those who will stay for a longer period and grow with us.

Other Details

• Attractive Basic + Commission (from $2500 to $4000)
• Annual increment, 13th-month bonus, variable bonus
• 6 to 8 off days per month
• Handphone Allowance ($40)
• Birthday Gift ($50)
• Yearly medical and dental allowance
• High sales commission and monthly shop target incentive
• Company sales incentive
• Staff discount
• Exposure to a training program with our specialized onboarding team.
• Career growth opportunities.
• Training and work apparel provided

· Convenient location (outlets are near MRT Station)

Job Type: Full-time

Salary: $2,500.00 - $4,000.00 per month

Benefits

• Employee discount
• Flexible schedule
• Health insurance
• Parental leave

Schedule

• Holidays
• Weekend availability

Supplemental Pay Types

• 13th-month salary
• Commission pay
• Performance bonus
• Tips
• Yearly bonus