Retail Sales Team Lead - Growth, Training & Service

3BAY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A retail company in Singapore seeks a Retail Supervisor to lead and motivate a team of sales staff. Candidates must have at least 2 years of supervisory experience in the retail or beauty industry and possess excellent customer service and leadership skills. Responsibilities include achieving sales targets, staff training, handling client issues, and ensuring store presentation aligns with brand standards. The role requires flexibility to work retail hours including shifts.

Qualifications

• Minimum 2 years of supervisory experience in the retail/beauty industry.
• Ability to work retail hours / shift work.
• Strong in people management.

Responsibilities

• Supervise and motivate a team of sales staff to achieve sales targets.
• Evaluate the sales and customer service skills of staff.
• Assist in staff development through training.
• Handle client enquiries and complaints effectively.
• Drive and achieve KPIs and ensure consistent brand image.

Skills

Customer service skills

Leadership

Planning and coordination

Interpersonal skills

Team motivation

Job description

A retail company in Singapore seeks a Retail Supervisor to lead and motivate a team of sales staff. Candidates must have at least 2 years of supervisory experience in the retail or beauty industry and possess excellent customer service and leadership skills. Responsibilities include achieving sales targets, staff training, handling client issues, and ensuring store presentation aligns with brand standards. The role requires flexibility to work retail hours including shifts.