Retail Sales Specialist

StarHub Ltd; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A leading telecommunications company in Singapore is looking for customer service representatives. The role involves assisting customers with product selection, explaining promotional packages, and handling customer feedback. Candidates should have at least 1 year of experience, be IT savvy, and able to work retail hours including weekends. This opportunity offers a dynamic retail environment with a focus on customer satisfaction.

Qualifications

• Minimum 1 year of related working experience.
• IT savvy to navigate sales & service systems.
• Able to commit to a 5-day workweek based on roster.

Responsibilities

• Assist customers in selecting products and services.
• Introduce and explain various promotional and service packages.
• Attend to customer requests and feedback efficiently.
• Assist with housekeeping duties in the retail store.

Skills

Communication

Interpersonal Skills

Sales Skills

Education

GCE ‘A’ / ‘O’ / 'N' level

Job description

Job Description

• Assist customers in the selection of company's products and services
• Introduce and explain the various promotional and service packages available
• Attend to customers' requests and feedback in the most efficient and service-oriented manner
• Assist with housekeeping duties in the retail store

Requirements

• GCE ‘A’ / ‘O’ / 'N' level with minimum 1 year related working experience
• IT savvy, to navigate sales & service systems
• Excellent communication and interpersonal abilities
• Able to work retail shift hours including weekends and public holidays
• Able to commit to a 5-day workweek based on roster