Retail Sales (Luxury Fashion) - Orchard / MBS / Changi Airport

QUANTUM LEAP CAREER CONSULTANCY PTE. LTD.; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A luxury retail brand in Singapore is seeking a Retail Sales professional to deliver exceptional customer experiences. The role involves upselling and nurturing a loyal customer base, requiring at least 2 years of experience in retail or service. Ideal candidates are well-groomed, proactive, and possess excellent interpersonal skills. This position offers the chance to work with high-end products in a vibrant environment.

Qualifications

• At least 2 years of working experience in retail or service line.
• Pro-active with strong interest in luxury goods.
• Good grooming and interpersonal skills.

Responsibilities

• Engage in upselling and cross selling for products.
• Strengthen customer relations using CRM tools.
• Maintain inventory accuracy and store merchandise.

Skills

Customer relationship management

Sales performance

Upselling and cross selling

Good interpersonal skills

Job description

Overview

As a Retail Sales with a Luxury brand (Fashion, Timepiece and Jewellery), you are expected to provide an extraordinary and luxurious experience to the clients, through the promotion of the brand history, craftmanship, quality of materials and creativity.

JOB DUTIES & RESPONSIBILITIES

Sales Performance

• Engage in upselling, cross selling and multiple selling for all product categories
• Monitor individual sales and achieve performance target and KPI
• Provide customer feedback on products, especially newly launched products

Client Management

• Strengthen customer relations, and nurture loyal customer base by implementing appropriate CRM tools
• Manage customer service quality, to meet customer expectations by offering professional and individual human touch with the customer

Store Operations / Store Maintenance / Store Management

• Maintain inventory accuracy and store merchandise

Requirements and Qualifications

• At least 2 years of working experience in Service line such as Retail, Service, Airline and Hospitality
• b>Pro-active and have a strong interest in Luxury goods (Fashion, Timepiece, Jewellery)
• Well groomed and good interpersonal skills
• Able to work independently
• Possess a positive and outgoing personality to learn and engage clients.

Interested candidates may email their updated resume to [e-mail]