Retail Sales Executive

DSP RELOCATIONS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading relocation service provider in Singapore is seeking a Retail Operations Manager to ensure smooth daily operations of the retail store. The successful candidate will deliver sales targets, support marketing campaigns, and manage customer relationships. Responsibilities include processing orders, maintaining showroom standards, and fostering a positive brand experience. Ideal candidates should have strong customer service and sales skills, along with the ability to manage daily operations effectively.

Qualifications

• Experience in retail sales and customer service.
• Ability to manage walk-in customers effectively.
• Strong interpersonal skills to build customer relationships.

Responsibilities

• Ensure smooth daily operation of the retail store.
• Manage customer experience and support sales events.
• Process orders and coordinate with logistics for timely delivery.

Skills

Customer service

Sales skills

Relationship management

Job description

The successful candidate will be responsible to ensure smooth daily operation of the retail store located in Singapore. Manage walk-in customers to create a good customer experience and brand impression and to support sales and marketing events.

• To deliver retail and showroom sales targets, without compromising the brand image
• Attend to all sales enquiries (online and walk-ins) and build good customer experience by giving professional advices on product’s features and benefits
• Preparation of sales proposals/quotations to potential customers and follow up on sales opportunities
• Pro‑active role in client relationship management and new business leads penetration
• Responsible for order processing and provides effective coordination with operations, warehouse and logistics team to ensure timely delivery of orders
• Support the manager in the day to day operations of the showroom. This includes cleanliness of the LEC showroom, product displays, cash and inventory management, etc.
• To maintain proper records of sales funnel and update the team regularly on key opportunities
• To support the sales and marketing team on the implementation of marketing campaigns. This includes trade shows, promotions, events, etc