Retail Sales Consultant (Annual Contract)

Sony; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A leading consumer electronics company in Singapore is searching for enthusiastic individuals to join their retail team. The role involves engaging customers, promoting products, and maintaining a welcoming shopping environment. Ideal candidates will have knowledge in consumer electronics and a positive demeanor. The job includes various benefits like insurance coverage, performance incentives, and training programs.

Benefits

Medical and group insurance coverage

Monthly performance incentives

Special staff purchase rates

Charity volunteer time off

Milestone gifts

Wellness activities

Curated training programmes

Qualifications

• Genuine interest in or knowledge of consumer electronics.
• Ability to engage and excite customers about products.
• Willingness to learn independently or from others.

Responsibilities

• Engage with customers for informative shopping experiences.
• Promote and demonstrate products to drive sales.
• Maintain product knowledge to address inquiries.
• Collaborate to maintain store appearance and standards.
• Collect customer feedback for service improvement.
• Meet sales targets and KPIs.

Skills

Consumer electronics knowledge

Positive demeanor

Customer engagement

Job description

We’re seeking enthusiastic and people-focused individuals to join our dynamic and supportive retail team! We offer comprehensive training, coaching, and opportunities to enhance your product knowledge and forge strong relationships.

In this role, you’ll become a product expert, showcasing the best solutions to meet our customers' needs, and serve as a Service Ambassador, creating outstanding service experiences in our local retail stores.

What you will be doing

• Engage with customers to provide a welcoming and informative shopping experience.
• Promote and demonstrate products to enhance customer understanding and drive sales.
• Maintain knowledge of product features, benefits, and promotions to answer customer inquiries effectively.
• Collaborate with the retail team to execute visual merchandising standards and maintain store appearance.
• Collect and relay customer feedback to management to help improve service and product offerings.
• Meet and exceed sales targets and KPIs as set by management.

What will help you succeed

• A genuine interest in or knowledge of consumer electronics.
• A positive and enthusiastic demeanor that can engage and excite customers about Sony’s products.
• A willingness to learn independently or through others.

Benefits you will have

• Medical and group insurance coverage
• Monthly performance incentives, AWS and variable bonus
• Special staff purchase rates
• Corporate social responsibility time off for 1 day each year to volunteer for a charity of your choice
• Milestone gifts (such as long service award because we want to celebrate your professional milestones)
• Wellness activities to promote healthy lifestyles
• Curated training programmes to encourage continuous professional development

At Sony, we strive to create a place for you to realise your potential and inspire you to make positive impact through innovation, smart collaboration and boundless curiosity. We are looking for people who believe that they can enrich lives and help us achieve our purpose – fill the world with emotion, through the power of creativity and technology.