Retail Sales Consultant

Skechers; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading footwear retailer in Singapore is seeking an enthusiastic Sales Associate to ensure customer satisfaction and deliver outstanding sales. The ideal candidate should have a passion for customer service and relevant retail experience. Responsibilities include engaging with customers, maintaining productivity goals, and contributing to a positive work environment. This role requires someone who is energetic and motivated, with the ability to work on rotating shifts, weekends, and public holidays.

Qualifications

• Pass in English or equivalent required.
• Relevant experience in retail preferred.
• Energetic, motivated, and able to work shifts.

Responsibilities

• Ensure high levels of customer satisfaction.
• Deliver outstanding sales and customer experience.
• Maintain personal and productivity goals.
• Engage customers with open-ended questions.
• Share expertise on products and trends.
• Contribute to a positive work environment.
• Take on ad hoc duties as assigned.

Skills

Customer service passion

Sales-driven

Good interpersonal skills

Strong communication skills

Positive mindset

Education

GCE ‘N’ / ‘O’ levels

Job description

Job Responsibilities

• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service.
• Delivering sales, outstanding customer experience, and operational expectations.
• Maintaining personal and productivity goals.
• Connects with every customer by asking open-ended questions to assess needs.
• Ability to learn and share the expertise of products and trends to fit customer’s needs.
• Maintains an awareness of all product knowledge, and current or upcoming product/trends.
• Contributes to a positive and inclusive work environment.
• Any other ad hoc duties assigned.

Requirements

• GCE ‘N’ / ‘O’ levels with a pass in English or equivalent.
• Sales-driven and results oriented.
• Strong passion for customer service.
• Relevant experience in the retail industry.
• Good interpersonal and communication skills.
• Energetic and motivated with a positive mindset.
• Able to work on rotating shift, weekends and public holidays.